Company Name: Lux Optics Incorporated
About: **Please note Halide is not free. We offer a 7-day free trial for annual
memberships.
Listed below are our top recommendations on how to get in contact with Halide Mark II - Pro Camera. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Halide Mark II - Pro Camera. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lux Optics Incorporated
by Joshua D.
I'm so very fed up and very, very tired of greedy and unethical developers like these two. Who make all they can from selling an app as a premium, one-time purchase. Then they succumb to greed and avarice and change their initially premium app into another filthy subscription. It's truly unethical, immoral and abhorrent behavior and very fitting of the lowest of the low crooks. This type of scummy and low rent behavior is sadly quite commonplace now among App Store developers.
Then they offer a new one-time purchase of $35 dollars! Gee, how very generous, thank you so very much... I already paid for this app as a premium program. But, sure, let me give you even more money or pay you forever via the subscription plan for an app I already owned and paid good money for, just so I can continue to receive updates. Developers like you two make the App Store such an unpleasant and shady place to do business.
I don't care for your dishonest remarks about why you pulled such a massive bait-and-switch by changing this app from premium to another disgusting subscription plan. Because it's simply just lies and is just saying the exact same tired, pathetic line as all the other crooked developers and businesses that pull this underhanded scam on their once trusting and once loyal customers. You should be ashamed of your seriously unethical and immoral actions. I wouldn't give you the lint in my pockets now. I hope you two enjoy all your ill gotten gains.
by HektikLyfe
Now this means ads, locked features and updates/downloads to tools you can’t use.
:( I wish you had created a completely new app and left version 1 alone for us who bought it.
RESPONSE: *completely optional* subscription that takes you beyond the “core” features. Which you can only subscribe to within the app through ads you use to self promote. Or is it locked out features we have to bypass? Either way not upgrading. Subscriptions are dealbreakers. I already bought the app. I’m sticking with it and not upgrading just to be exposed to promoted features I can’t use unless I pay a monthly rental fee. 👎🏽
RESPONSE 2: I’m not asking for added features or continued updates. I’m fine with the app as it was. I paid for it and I’ll stick with it even without updates. I appreciate you taking efforts to keep yourselves employed. I was looking to purchase a product, not a service. No refund necessary and no membership needed thank you and good luck. If you create a new dramatically different ONE TIME PURCHASE APP I’d be happy to support you. Memberships are gross. Camera+ did it without memberships. So can you if you really wanted to. Changing from one time to membership without giving customers the option to choose any way you phrase it is shady. I see many apps going the membership route and I see myself purchasing less apps DIRECTLY because of it. Guess that’s just the way of things.
by Danny11143
Update #3: Zero sale periods in sight, easily replicable with ProRAW in native camera app. Come on folks!
Update #2: After being completely flabbergasted by me for following up on their request of showing them old marketing materials where they still listed the old price, they moved the goalposts and said they "kept true to their word". Best they could come up with, instead of honoring their old price. New Year's Resolution: list when your promotions end with a date? 🤔🤔🤔 Just a thought! You'll do well by your customers. $30 waiting for you on the next sale! 💸 Update: As requested, I took the developer up on their offer and linked an article by Ben Sendofsky where they list the old (launch) pric e. Apparently price since then increased to $36, and now $40. Ah, they did the subscription thing. Then they did the "raise price and show the lower price in marketing materials" thing. Ugh 🤦♂️. Worst of all it's Christmas and they raised the price, Merry Christmas folks!
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