Contact Denver Post Digital e Edition Support

by DenverLeslie

Since upgrade, when I open the app it requires sign in which - eventually, after a lot of spinning/loading time - takes me to the new “customer” web page where I enter my credentials and then instead of going back to the app automatically, like before, I have to tap the “digital products” tab and select Replica. But it just opens the web version of the replica edition with all the clutter and obnoxious layout. I haven’t been able to actually use the replica edition APP since the upgrade. To the Vulture owners of the Denver Post: if you are intentionally trying to run the newspaper into the ground by driving online subscribers away, then kudos to you. I hate this digital experience now, and have already been SO disappointed by the changes at the Post since you took ownership. Since I already have a subscription to the New York Times (I’m a Denver native, so don’t think I’m a transplanted snob), why should I even continue subscribing to your paper when so much of the content is coming from the NYT? I’d appreciate a response but don’t expect one since this app has had about a 1 star rating forever.

by G_ChipT

This is still the worst app on iPad. Today the app started serving up the replica edition of the newspaper inside a web browser interface. So now we get to deal with more ads that slide into view. Watch where you touch, you can get into a loop selecting text, opening a pop-up window with just the article, which you then close only to open it again the next time you touch the screen.

The UI also asks for login credentials every time you open the app and it works worse than before (hard to believe).

Hope someone reads this review, chances are good since you can’t read the paper with the app

by RAG In Denver

When this app works, it provides a nice, convenient way to read the Post on my tablet. Unfortunately, it seems to fail about once a month, at which time I cannot log in. I have a couple of other things I’d like to see fixed before I raise my rating. 1) It is pretty easy to download issues for offline reading and I love that. But then how do I delete a downloaded issue after reading it? There’s no obvious method other than removing the app and all its data, then reinstalling the app? There’s no way that was the intended design spec. 2) when you attempt to contact app developer support from Apple’s App Store, the link is not valid! Please give this app the attention it deserves and fix these piddling easy things!