Contact Washington Post Select Support

by Becky Wolsk

As a new digital subscriber I gave this app a try first but this is “curated content” and provides only partial access to the articles one is paying for— I say this because the only way to find the “buried” articles is to use the app’s mediocre search functionality, which doesn’t surface the most recent articles first. So when I input “Capital Weather Gang” which I am sure a lot of people search for often (and subscribe for), I not only was unable to find their main page, but I could tell that results weren’t sorting from newest to oldest, and there was no way for me to toggle that option. There is also no way for me to browse on topic tabs the way I can on other newspaper apps. I deleted this app immediately and downloaded Washington Post Classic, which works perfectly, but I wanted to come back and leave this review for fellow subscribers to the WP. The pretty images aren’t worth it, in my opinion, if you want fast access to the most recent news on topics you want to select rather then “wild cards” that a digital strategist thinks will interest you.

by Ahsaneres

1. add a dictation feature.

it doesn’t have to be a real voice, it can be archaic like the feature on the apple phone

2. give it more functionality.

this app is missing a LOT of news coverage on the regular washington post app. also features such as filtering your news feed, finding news based on topics (it gives you some examples on the regular app and the prompts on the search engine is much clearer in what the user should input).

wait. in writing this review, i’ve been switching back from app to app and the thought just occurred to me: what is the difference between the two apps? what keeps the developers from integrating the features on this app with the regular—there’s already the feed of article graphics on the discover page. this app doesn’t seem to have much of a difference compared to the regular so perhaps you can make it a settings option in the regular app?

the user can select to have the less cluttered, minimalistic user interface of this app or the regular features and can switch at any time. plus it would make it less confusing when the user sees three different washington post apps on the app store.

question: do you guys have a podcast? i thought i saw a podcast section but i might have been wrong.

i hope these suggestions are of any use to you! the washington post is such an amazing news outlet and i want people to know that those monthly $6 subscriptions are well worth their money!!

by Monopolist

This is one of the better media apps (Although the WSJ app is still much much, much better, many local paper news apps are simply appalling. The WP app has the dubious benefit of being better than appalling but not really that good). Plus is nice big articles and images to swipe through. Downsides are:

1. The app is supremely buggy on an iPad and dumps you out after swiping through a dozen or so articles. (Maybe this is a feature, not a bug? To keep you from spending a half hour reading the news?) Come on, folks, this problem has been happening forever and is really unacceptable.

2. Branded, embedded “News-advertisements” are overly prominent, annoyingly large, and repetitive. Stuff from the Brand Studio is especially obnoxious and you can see the same Newsvertisements for months and months.

3. It is hard to expose all the content available. If you were to go by what you can see on the Table of Contents and what you can quickly swipe through, you’d think the post was a one or two page newspaper. There’s gotta be a better way to expose and access content.

So all and all, this is a “meh” experience and is definitely not WaPo worthy.