Naturapass app not working? crashes or has problems?

Naturapass Status

Last Updated on 2020-05-15 by e-Conception

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Common Naturapass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Naturapass app on iOS and Android devices. Solve all Naturapass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Naturapass iPhone Issues and Solutions

Naturapass iOS app crashes, not working, errors
Naturapass iOS app network issues
Naturapass on iOS has black/white screen

Naturapass Android App Issues and Solutions

Naturapass has errors/crashing/not working
Naturapass server network connectivity issues
Naturapass has black screen

Naturapass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Naturapass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Naturapass app crashes or not working on Iphone (iOS):

Close and restart the Naturapass app on iPhone
Update Naturapass app to the Latest Version for iOS
Uninstall and reinstall Naturapass iPhone app
Update your iPhone to the latest iOS version

Fix Naturapass on iPhone unable to connect to server/internet connection issues::

To resolve Naturapass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Naturapass black/white screen (blank screen) on iPhone:

Follow the Naturapass iOS app troubleshooting guide Here →

Naturapass Android App Issues and Solutions

Fix Naturapass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Naturapass app issues:

Force Stop the Naturapass App
1. On android, goto "Settings" » click Naturapass app. » click "Force Stop".

Update Naturapass to the latest version on PlayStore

Clear Naturapass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Naturapass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Naturapass.

Fix Naturapass unable to contact server/ Naturapass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Naturapass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Naturapass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Naturapass on android.

Solve Naturapass black/white screens issue on Android:

Follow the Naturapass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at e-Conception, developers of Naturapass.

About this app

Cartographiez votre territoire avec les traques, les limites et les points d'intérêts (équipements, animaux, habitats…) et partagez avec vos partenaires de chasse ou vos invités. Partagez vos grands moments de chasse avec vos amis, vos groupes ou l'ensemble de la communauté this app. Programmez vos jours de chasse, gérez les invitations et accédez à l'ensemble des événements chasse de la communauté. Géolocalisez-vous, communiquez avec les autres participants, signalez les animaux vus ou tirés. Tout ça avec la carte de votre chasse: plus personne ne se perd dans le bois ! Satellite, cadastre, 1:25000, relief… vous serez à l'aise pour vous repérez! Créez ou rejoignez des communautés existantes pour partager autour de vos chasses préférées. Rencontrez d'autres chasseurs de toute la France, Suisse et Belgique. Devenez pro-actif en remontant vos observations terrain afin de défendre notre passion! this app, la plus grande communauté de chasseurs francophones !