Contact O'Reilly

Contact O Reilly Support


Company Name:

About: Take O'Reilly online learning with you wherever you go, and put the knowledge of
experts and the skills to stay ahead of business and technology trends in your
pocket. With the O'Reilly app, you can: • Read, watch, or listen on the go:
Explore books, videos, training sessions, courses, and more—online or off.



O Reilly Customer Service 💢

Hard-to-find customer service info can be a red flag. Is O Reilly Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of O'Reilly Media, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit O'Reilly Website

Privacy Policy: https://www.oreilly.com/privacy.html

Developer: O'Reilly Media, Inc.





Can I trust O Reilly app?

Protect your data and wallet. We investigate the developer's website (Oreilly.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

App is Pretty Pointless. Learning Platform is Not Much Better.

2025-10-20

by PS1913

I don’t recommend using the app at all. In the old days the app was like an extension to the website where you could easily pick up where you left off. Now all you get are “Trending”, “Upcoming Conferences”, “Recommended For You” and “Recently Added”. No history of what you had been reading or watching on the web. There’s a tab for your playlists, but that’s a poor substitute for a history* view since that means users that often search for several distinct technologies must now save every single result to a playlist.

If you’re fortunate enough to only work in one domain and it uses a trendy technology, the app might be okay. But for anyone that used to use O’Reilly Media as a technical reference library - I’d say save yourself the time and hassle and skip this app.

* - The history feature is also broken in the web interface anyway, so I’m not really sure their learning platform as whole is worth the price anymore. It’s been broken for months now and I think that’s kind of a telling sign. Here you have a media company whose primary focus is publishing technical literature with an emphasis on software development. In that domain is website and app building - and these are the products they release. An app that basically tells you nothing more than Google and a website that only half works. Perhaps the developers should read some of the books contained in the learning platform...

Stop badgering to rate the app

2025-10-21

by Hmmm...nevermind

No side by side page layout. Please add this feature for the larger format iPads as landscape mode is easier on the hands. The app Keeps badgering me to give a rating on EVERY device I use every time I revert to the queue. Guess what? I have not used the app enough to know how useful it will be, so by pestering me in this fashion, you have earned yourselves a round zero rating (since I’ve only managed to experience annoying features so far). Congratulations. What brilliant designer thought that interrupting my workflow repeatedly to rate the app is a great idea? Finally, stop asking me to login. One login should suffice unless i am buying something through the app, which is not a feature at this time. If you must ask for credentials, then at least allow fingerprint or Face ID. Whether or not I renew my subscription will depend on content as well as how easy it is to use the app for learning new topics. And please eliminate these annoying interruptions to a learner’s workflow. I may revise my review once I’ve used the app for a few weeks.

App not starting after the last update

2025-10-22

by User7x9

Continuously frustrating issues using this app. After the last update, again, the app fails to open. It’s stuck at the initial gray screen with the logo in the center. I suppose I will have to uninstall it and re-download all my offline content, again. There is no way this app can have a legitimate 4.6 reviews rating at the current sub-mediocre quality, features, and usability.
Using the browser on my tablet to access the content is not much better, I can not get rid of the message to use the app instead and I can not use offline content.
Until I find a monthly subscription alternative for technical content I guess I’m stuck with this horrible way of consuming and finding materials, and I guess the developer is well aware of the monopoly - hence the low quality and the lack of innovation demonstrated by the app.




Have a Problem with O'Reilly? Report Issue




Why should I report an Issue with O'Reilly?

  1. Pulling issues faced by users like you is a good way to draw attention of O'Reilly to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a O'Reilly customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using O'Reilly.


Alternatives