SONIC Drive-In Status

I can add to order but when I get to check out and hit the place order, nothing happens. I used this app for a good year with no issues until the last few months it just quit. I have uninstalled and reinstalled, rebooted, set up a new account and still the place order button will not work.

Let’s me order and then payment will not process. But I see pending charges and refunds on my card….

It says I have a order placed (I don’t) and it won’t let me order.

I have had this exact same issue for months now. I can go through the whole order process but I cannot actually place the order. I’ve changed cards, un enrolled, deleted app, added it back, updated iPhone software. I even reached out to sonic with no help. I have used this app for a long time. Because of this issue, I have STOPPED going to Sonic. Oh well, I guess. PS- my husbands app works, just not mine.

Can't order on app

For several months the Sonic app has not allowed me to place an order. I can enter my order and I verify my card and location and it won't allow me to place my order. The red "place order" will not depress.

I’ve been having the exact same issues with my sonic app for about 6 months. I am so frustrated!! Sonic is the only fast food my child with autism will eat and of course one of the most expensive too! It would be nice to get to take advantage of some of the app only deals. I called the 800 number and got the same delete app and download it again” bull. What a mess. How hard can this be to fix? Is it an iPhone 13 thing, maybe? Frustrated, nonetheless.

My app is not letting me total out my order or pay. I’ve turned phone off & redownloaded the App. Please help. Michelle Duncan

Same thing. Can add to my cart go to check out, and hit place order it will not do anything. My husband and I use the same sign on and his works just fine.

Apps works except will not let me complete and pay order

My app will not let me complete my order. I have deleted the app and redownloaded it. I get to payment hit continue to complete it does nothing. It was working fine and one day just stopped

For over a year now I have not been able to use the app, I can place the items in my cart go to checkout but when I go to pay the red button doesn't activate, it does nothing. I've uninstalled and re-installed the app so many times, changed my payment type everything I can think of.

app will not allow me to complete purchase. Turned phone off/on. Deleted and reloaded app several times. Changed email and bank info. Very frustrating. Called rep on phone, waste of time. Worst app on market. I’ll just go to McDonald’s. They have an app that works beautifully!

app will not allow me to complete purchase. Turned phone off/on. Deleted and reloaded app several times. Changed email and bank info. Very frustrating. Called rep on phone, waste of time.

Since I got a new phone it will not let me pay

I can place items in my cart, but the app will not let me Place the Order. I’ve deleted the app and reinstalled but that didn’t help.

My app has never worked on my new iPhone 13. So I logged in on my sons iPhone 11 it was working. But yesterday it wouldn’t let me check out. Today its still not working. It’s updated too.

I can’t get it to let me enter my credit card

Sonic app will not let me “place order”.

Need refund back. Did not receive order and was charged. Sonic drive in tucumcari nm said never received order on app.

It’s been over a year that the Sonic app lets me add items for order but when I get to the place order button nothing happens when I tap it. I have added / deleted card, used a different card, tried Apple Pay, deleted and reinstalled the app multiple time and tried setting up a new account and nothing worked. Customer service is USELESS because all they say is to delete and reinstall the app and respond with that same solution even when I have replied back telling them it still isn’t working and after about three emails with that same response I basically got a “hmmmm maybe try deleting and reinstalling app again and it should work. If not then check your connection and what not” kind of reply. I used the app for 1 1/2 years no problem, did a software update on my phone one day for the IOS 14 maybe whichever was about year ago and hasn’t worked since. I have even gotten a new phone in this timeframe so it can’t be the phone. I have notice lots of people have the same complaint as me and that’s is all you can find on the matter is the problem. I have scoured the Internet looking for solution with no luck. It would be really nice to get to take advantage of all these reward deals and specials I keep getting emails about from them but can’t use because app doesn’t work.

online app says location is Illinois, I'm in TN. Checked my settings and it's your gps not mine.

Have had issues for about three months can put items in my cart and when I go to checkout button is not there have deleted and installed multiple times

I cannot click place order. I get that far and cannot move any further. I have deleted and reinstalled the app. I’ve created a different profile. I’ve factory reset my phone. Nothing worked.

I can add items and customize but cannot complete with place my order button.

App will not allow me to check out. The button to Place Your Order does not work. I use an iPhone 12 iOS 15.4.1.

App doesn’t work won’t let me pay and won’t go through

It lets me add items and choose my payment but but every time I push place my order it will not move it will not check me out

Sonic app will not let me “place order”. I’ve tried turning phone off-on, deleted app and reinstalled…deleted payment card and reinstalled… The app will let me enter items and use coupons but I cannot pay. This has been happening for a few months and I haven’t been able to use any of the offers available only through the app. The app used to work perfectly, and still works with my Apple account on other peoples phones and my payment card.

Sonic app will not let me “place order”. I’ve tried turning phone off-on, deleted app and reinstalled…deleted payment card and reinstalled…