SONIC Drive-In Status

The Sonic App will not allow me to pay at the end of my order. I’ve tried all the solutions I have read online.

Sonic app won’t let me place order. The button lights up but won’t work.

I can do everything up until the place order button is selected. It won’t do anything. Reinstall the app change payment methods. Nothing works. I just can’t hit that button.

I tried to order a couple of drinks using the app and it kept telling me there was an error. I never could get it to work and gave up. Later I see where it has charged me 4 times for $3.02 for drinks I never received - the app never said it was complete or said it was ready to pay and complete........not sure I will use it again.

It declined all of my card try 3 different card. Tried a virtual card. I has been affecting my for over a year now. Tried again recently still not fixed.

Sonic has lost literally hundreds of dollars over the last two years from my family because the app does not work! When you ask the sonic workers, they just give you sarcastic replies that they have nothing to do with the app. PLEASE FIX THE SONIC APP!!! are you people even reading all of these comments and complaints?????? They’re all saying the same thing why don’t you fix it?!

For the last several months I haven’t been able to pay. It’s not declined, the pay now button just sits there. Nothing happens. I’ve deleted and reinstalled, changed cards, complained at the window and finally just quit eating at sonic

Says card declined every time I try to check out, I get a memo from Google saying payment approved, but not from the Sonic app

Added a gift card back in May and have tried to use it every since and it will never let me check out. Very frustrating.

The app works like it should, up to the point I have to “place order”. It won’t let me press it. I’ve tried everything from restarting my phone to uninstalling and re-installing the app.

App will not let me check out, cannot use in app deals which is very frustrating. My husband’s app does not work either.

Cannot pay online because I have 3 cads on my account none of which are any good. Says delete a card but won't let me or take me to where I can edit the info.

The app will not submit an order when trying to pay using a gift card connected to the account, it just spins and spins. But if I switch to a credit card it goes through immediately. I have tried this one than once at different locations and I keep having the same issue.

I have been unable to pay using any form of payment, credit card or gift cards saved on my app. I can't order or pay from the app. My money is on the app and I can't use it. Very irritated as this has been going on for over a year. I have contacted Sonic many times, but no one has let me know how to fix the issue. I just get an email saying they are working on it.

I try to check out and I can’t. This has been going on for sometime now. I have tried uninstalling and restarting my phone.

The iOS app has not allowed me to check out for several months now. I tried choosing my payment method, but it does nothing when I hit Pay Now. I have uninstalled and reinstalled it so many times I’ve lost count. And I have repeatedly rebooted my iPhone XR to no avail. The website works just fine. But the iOS app is junk. It hasn’t allowed me to check out no matter what version of iOS I’m on.

Same as everyone else!! I purchased gift cards loaded them into app threw them away because how would I know the app would just not work. Now $40 in the trash!!! So frustrating. I’ve asked at several locations and no one seems to know how to make it work or anything else about the app.

I can get all the way to payment & then nothing. It just suddenly quit! I used to use it fairly often & loved it!

Sonic app let me add to my "bag" but will not let me check out. Went to the Sonic Drive-in and placed my order. I only ordered today so I could get the 1/2 price sonic burgers. It is very aggravating being unable to place order online. I had to ask for the burgers to be1/2 price. Manager gave me the 1/2 price burgers after explaining the situation, but she said I needed to delete app and reinstall. I am not going to do this. She said it was a corporate problem. This is not the first time this has happened. I really think Sonic just wants people to have to go to the drive-in to place order and NOT get the 1/2 price discount.

This app is absolute trash. It always crashes and fails when trying to pay. It just said my order was confirmed then it crashed and my order is no where to be found. 0/10 stars Sonic congrats

Every time I try to use the app it glitches. It never works correctly for me.

When I order online and go to pick up, the app doesn’t let me check in. The button stays gray and can’t be pressed. I then have to call the restaurant to notify them I’m there and what stall I’m in.

Hello, My Sonic app Let me go through all the process of choosing what I want to order but when I get to the point to check out it won’t let me check out like it won’t let me click the button.

The sonic app will not let me press “place order.” I have deleted and redownloaded the app and rebooted my phone but nothing works.

Can't pay on app. No matter what card or Google pay it ALWAYS declines

It won’t let me check out I’ve deleted App and reloaded. I’ve deleted credit card number and reloaded to jo avail.

Our sonic app will NOT let us pay for our food… we want to get rewards and get the 1/2 price drinks but the sonic app won’t let us / me do any of that !!!! Please HELP!!!!

Can’t check out. I can make the order but the button to place order will not work. I have uninstalled and reinstalled, changed pick up times paying method nothing works. I can’t redeem my rewards or get the specials with the app due to it not working. This has been going in for at least a month

I’m have same issues as most of comments used app since it came out now the past few months it won’t acknowledge me pushing pay done everything thing everyone else has tried

HAD TO ADD NEW CARD. WONT ACCEPT NEW CARD!!!