Contact ABA English Support

by FelipeVieiraFS

Bad company.

I signed up for a year worth $ 15. Now they have discounted $ 75 saying the automatic renewal has been done.

They did not send any notice about the renewal and the amount. The impression I have is that they do it on purpose.

I demand my money back!!!

They replied to my email saying they will not return my money. Bad company

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01/18 - After sending an email asking for the cancellation and copy of the contract, the company has not yet canceled the automatic renewal and has not sent me the contract. I sent three more emails and they didn't answer me.

Apple should ban this type of company from the app store!

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01/20 - And according to the law, there is a period of cancellation of the service if it is the client's will and the amount must be returned in full.

This is true for the United States, England and other countries.

Does ABA English not take the law and customer satisfaction into account?

by Dimos666

I’ve bought subscription a year ago via their site for 15$. Last week I’ve received email that my VISA card was charged with 75$. I was shocked, because it was charged without notifying me.
I wrote them that I didn’t use their app during half a year. It is not suitable for me and I don’ t want to use it anymore. But they don’t refund my money. They tricked their users: automatically charge and don’t provide simple way to cancel subscription.

by Zquimis

I purchased YEARLY subscription last Feb 2018. Sometime late summer after app update I lost subscription and all progress on app. After providing copy of PAID Receipt to customer service they responded that premium account doesn’t correspond with my Apple ID email used to purchase subscription. Now I’m up for yearly renewal and still don’t have access to premium services paid for in 2018! It is very frustrating not having access to a program I paid for.