Contact Wi Fi SweetSpots Support
Company Name: ASSIA-Inc
About: Broadband and Wi-Fi performance monitoring, management and optimization solutions for Internet
Service Providers
Headquarters: Redwood City, California, United States.
Wi Fi SweetSpots Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: cloudcheck@cloudcheck.net
Website: 🌍 Visit Wi-Fi SweetSpots Website
Privacy Policy: http://forum.cloudcheck.net/privacy/
Developer: ASSIA Inc.
More Matches
Get Pricing Info for ASSIAContact ASSIA! Or Contact Support
Need help using ASSIA? Try their Help Center now!
ASSIA in the News!
Social Support and Contacts
ASSIA on Facebook!
ASSIA on Twitter!
ASSIA on LinkedIn!
3 Most reported problems 😔💔
Buggy
by Charmanderik
My ISP's installer recommended this for me to check the Wifi speed between the AP and my iPhone. At first it seemed to work but soon became buggy. I would start next to my AirPort Extreme and this app would report 500mbps. Good. I moved to another room several walls away and the speed dropped to 60. Good. But when I moved back to the Airport spot, the speed remained at 60. I quit the app via Task Switcher and relaunched it, still only 60! I tried again and the app froze at "preparing..."! Now it always freezes. So strange and bad.
Sticks with first AP info. Can't provide feedback within app.
by NotABotanist
When passing through different access points of the same wifi name/credentials (poor-man's-mesh-networking) the mac address of the wifi access point never updates but the signal meter continues (you can't map overlapping "cells" to know which AP you're connected to so you know which AP to adjust). It stays as the mac addr first AP you started on.
The feedback window doesn't scroll and the keyboard covers all but four lines of text. You can't read what you've typed without painfully dismissing the keyboard and hope you hit the right word to edit. When I tried to submit this feedback in-app it told me to enter an email address in the settings menu, but there's no place in the settings menu inside the app to do that. I have to supply feedback through a review.
Problems with latest update?
by TenorinTN
Since the recent update for iOS my test speeds have gone from 700 to 900 to 200 to 250. My actual Internet test speeds are upwards to 500 and there’s no abnormal traffic on my network. If I had an issue with interference I would think it would be impacting my Internet test babe but 500 is pretty much Max in my environment for my Google Wifi system. All in all my performance is fine on the Internet but it seems like something is happened within the application impacting test results
Have a Problem with Wi-Fi SweetSpots? Report Issue
Why should I report an Issue with Wi-Fi SweetSpots?
- Pulling issues faced by users like you is a good way to draw attention of Wi-Fi SweetSpots to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wi-Fi SweetSpots customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wi-Fi SweetSpots.
