Contact TheBrain: Smart Notes & Links

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About: TheBrain lets you see and connect everything across all your devices. Capture
ideas, web pages, files, and notes and always find them—just like you think of
them.


 
  2025-09-26

TheBrain Customer Service 💢

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E-Mail: [email protected]

Website: 🌍 Visit TheBrain Website

Privacy Policy: https://thebrain.com/about/legal/privacy

Developer: TheBrain Technologies





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3 Most reported problems 😔💔

4.9 out of 5

Brilliant but seriously flawed

2025-02-20

by CPSSNY

Information goes in, but good luck getting it back out to use else where or to share.

There is no copy or share option on ios that I can find. On the desktop version there is a very crude “copy as text outline” feature. Other option, they tell you can make a backup of your brain and dig through the backup json files. If your not a programmer, digging through json files would be like digging through the remains of your home after it was destroyed by a tornado. A desperate rescue for the average person.

Strikes me that the company’s philosophy is to get you so invested in putting information into the system that you will have little choice but to stay user, if you want to keep your information - hence the very long and generous trial period to practically locked you in to buy, otherwise 27 days of input lost.

We need another mind mapping developer to create an alternate choice.

So much potential, unrealized

2025-02-21

by LuckyLou_

I'll start by saying I love The Brain. But this app is a butchered version that realizes little of The Brain's promise or potential. I understand the imperative to drive people to their paid offerings, but I don't get a better version of this app if I sign up, so what's the point? I want to use my iPad as my primary device for managing my Brains, and I want it to have what the desktop version has -- namely, second-level visualization, types, and themes.

I'd gladly pay for the service (or the app itself) if the app was a more thought-out and feature complete. At the moment, however, it's neither.

Getting there!

2025-02-22

by Zzzmarcus

Still a long way to go but with recent updates, the app is significantly more usable. Below is my old review.

I wish more love were given to this app. It could be an amazing companion to the desktop app. Sadly though it hasn't changed since its initial minimal feature set release. It still doesn't have native resolution on iPhone 6 and it is completely broken on iOS 9 (though I imagine this will be fixed fairly quickly) and some features (the inbox) don't even work on iOS 8.

At least update it to make it remember the last thought you were looking at when you re-open the app. The Brain is by far the most expensive software I use and it seems to be languishing big time.




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