Contact Bills Manager Support

by Charitytp

I got a new phone and opened up this app to find all my logged bills were gone. Even after hitting the restore purchases option. I’ve actually had this same issue of my bills disappearing with another bill manager app but it was after the app underwent and update so I switched to this one hoping for some more stability.

The app works great when it works because it’s simple and I really like that it doesn’t require you to add your logins for various bank accounts etc. but there really should be an option to create an account within the app so that all your info isn’t lost for whatever reason. It takes a long time to enter it upfront so it’s very frustrating when it’s lost.

I actually just switched to a paper log for now and may go with G-sheets going forward.

by LauritaGarcia

I love this app, it has helped me stay organized and on top of what needs to be paid and when. Whenever I have a new bill, I simply add it, or when I’m finished paying off a bill for good, I remove it. The only downside that I recently came across was that, you don’t actually create an account with the app so that it saves all your bills ect. I changed iPhones recently and afterward I went to check on bills and realized there were no bill history on the app.. I looked to see how I could retrieve my bill history and realized that since you don’t create an account or anything, if anything were to happen like let’s say you accidentally delete the app or like in my case get a new phone... there seems to be no way of finding your bill history on the app. That was a bummer because now I have to try and remember all the bills that are due and when and the amount , all over again to reorganize them on the app. Also looking through bank statements.. but other than that minor flaw, I really like and enjoy this app. It’s well created, easy to navigate and figure out.

by TwokoolAA

Overall the app is good. It helps me keep track of bills and reoccurring payments that need made. I have only had 2 times that a reoccurring bill turned off on me because it hit an expiration date. Maybe add a check box for no expiration could be useful.

Another issue is that I put payment notes in the account settings of the bill I’m paying. So I will put a note that says - “pay from bank app” or I will use the url in the account to populate the web link to login and pay my bill. Problem is you can’t get to either of those from the bill screen. So now you have to back out, go to accounts, scroll to the account you want to open, then get the details on how to access where to pay the bill. I open the webpage to my bill and dang... I forgot how much i wanted to pay or i need to change the bill amount in the app to reflect the actual amount I’m paying. Let me go back to the app, back out of the account, go to my bills, scroll to the one I’m paying. A lot of back and forth management makes me look for a better app, I just haven’t found it yet.