Contact Just Dance Now Support

by Lkrayy

At first when I download this app it was so worthy I loved it I love dancing I had gotten many stars but you could only do 2 song when you first start and you have to wait for another 24 hours just for 100 coins and it don’t go higher than 200 and each song cost 100 coins to dance so two song only. I paid for this game a few times cause I love dancing I had fun even with my family and 2 days later the 2nd time I paid for it I couldn’t dance to it keeps telling me that my wifi isn’t connected which I refresh so many times and it still doesn’t work and I wasted that payment. Now the 3rd time I paid for it which is very stupid it’s still the same nothing changed I deleted this app thinking if I reinstall it’ll work again but nope if you delete and reinstall it won’t let you get back to your old account which gets me more upset it will just start you all over to level 1 and the payment I made won’t expire until tomorrow and i’m very upset and disappointed the waste of my payment I made 2 times. I don’t write any reviews but this the first review i’m going to write because i’m starting to think all they want us to do is pay so they give us only 2 songs to dance too and when you pay it start off good then it gets messy before your payment gets expire so be very alert before you start buying it. FYI I deleted this game cause I got very disappointed I couldn’t get my old account back and what’s the point of starting all over again at lv1?

by Faithagent02

To start with, when I saw this app I was amazed how i can use it without a switch or some kind of console to play it. I was saddened that I only have 5 songs in totalk every day however, it did not stop me and I had decided to become a VIP member. I paid for the highest amount possible because in my opinion it will be worth it. For the pasr few days it was amazing I can use the app non stop whenever,wherever I want. However I believe there was a maintenance for almost two days or atleast a day and a half and I thought that was fine. I was excited for the maintenance to finish in order to see all the changes in the app unfortunately I didn’t see any changes (this was yesterday). Then I was about to dance once again today however, I am not able to because there is another maintenance. It is frustrating how I paid for the highest amount possible but it seems as if the money I paid for the app is not worth it at all. Now I don’t usually leave reviews however, with this one I feel as if I need to. Please reply to this because ai would like to know the issue why there are so many maintenance even though there was no positive changes shown when it did. Not to mention that it takes a really long time too before the maintenance will be over. Because of this I felt as if I want to just delete the app and not pay for it no more. Please convince me otherwise.

by Trimomsarah

I have deleted app, reinstalled app, restarted my phone, updated software , deleted app and reinstalled app and still I cannot access the VIP version I previously have enjoyed. I try again to purchase and it states I’m already a VIP member but when I go to play- it’s using coins and doesn’t show I’m VIP. Such a huge disappointment. I have waited overnight thinking perhaps it would refresh. I have reached out to the app developer - nothing I have created a help ticket within the AppStore- and followed all the suggestions…. Still not able to access what I have paid for . Please credit me back/ fix the error. So it looks like I had already subscribed with the year plan and haven’t been able to access it!!! Do you see? May 22,2022 to renew…I haven’t been credited neither have I have able to access the VIP. I paid again on Feb 1,2022 and it states I was already a VIP—and then 2 days of unsuccessful access to vip I cancelled… however I still am not able to access the full version and the coins don’t add anything. I received the confirmation email that the charge was processed. So far I have paid $50 and have not been able to use this app. 😡😣😢 7 years ago it worked great - not sure why not now. Please help!!