Babbel app not working? crashes or has problems?

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I have a problem with Babbel

Are you having issues? Select the issue you are having below and provide feedback to Babbel.




⚠️ Most reported problems ⚠️

Not working
39.9%

Connection
18.0%

Login
16.9%

Crashes
10.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Babbel Problems 😠👌🔥

- Phrases not used in day to day conversation

- Occasional listening problems

- Doing the same set of words for a review back to back

- Glitches that cause the app to close out and restart from the beginning of the lesson

  19 Reported Issues: 😵🆘🛟🚨📢

Steve
2024-02-03

Babble does not play audio. The error message that appears is “Allow Lesson Audio”. How is this resolved? The error sows on iPad and iPhone.

Sue Rahilly
2023-12-16

Babbel keeps repeating lesson 3 of course 4 in Newcomer A1

Dabido
2023-09-12

"Oops. Something went wrong message". Yes, I cleared the cache but still getting this message repeatedly. Help!

Cheri
2023-09-06

I'm learning g Spanish and I just finished my Newcomer 1 lesson. Why can't I download the Newcomer 2 lesson?

Nigel Holroyd
2023-06-04

Babbel worked fine before I updated my iPhone! Now it won’t install 😡

Bernard Mathey-Prevot
2023-06-03

Ipad app keeps crashing. Deleted the app twice and re-downloaded it, but it did not fix the problem. Latest IOS installed on ipad. Have no problem when I use the computer and sign in to my account. Problem started about 4 days ago. All other apps are stable on my ipad, which is fairly new (< 1 year old)

Keith
2023-05-18

All I get is a blank screen and I have a years subscription. If I delete the app and reinstall, I will lose all the data and my position in the lessons. Please can you help

Pam
2023-03-23

I had Babbel app on my previous Android phone and it worked fine. I got a new similar Android phone but now the touch screen will not respond in the Babbel app now. All other apps and touch screens work fine on this new phone - it's only the Babbel app that won't respond. I can't do my lessons now. this is very frustrating as it worked before and now it doesn't

Alessandro
2023-02-16

Error page: oops, something went wrong. It won't let me enter the lesson.

Cynthia Bowman
2023-01-17

When I use the app and complete a lesson my screen locks.

Bernard Webb
2022-12-01

Babbel has crashed on my phone for the nth time and this time will not clear so my phone cannot be used.

Penny Wise
2022-08-09

Whenever I use the app to go on zoom for a class because that's the only way to go on the class, you are in the waiting room but then u are kicked back to the app. Which makes no sense and then u try again and u are again right back on the app and u are not in the class. Can u pls @BABBEL FIX THIS PEOPLE SPEND HARD EARN MONEY AND ITS UNFAIR. DO SOMETHING... PROVIDE THE CODE AND PASSWORD FOR THE ZOOM THEN SO WE CAN GO ON IT BECAUSE ITS OBVIOUSLY NOT WORKING FROM THE APPPP

Penny Wise
2022-08-09

Whenever I use the app to go on zoom for a class because that's the only way to go on the class, you are in the waiting room but then u are kicked back to the app. Which makes no sense and then u try again and u are again right back on the app and u are not in the class. Can u pls @BABBEL FIX THIS PEOPLE SPEND HARD EARN MONEY AND ITS UNFAIR. DO SOMETHING... PROVIDE THE CODE AND PASSWORD FOR THE ZOOM THEN SO WE CAN GO ON IT BECAUSE ITS OBVIOUSLY NOT WORKING FROM THE APPPP

Patricia Hare
2022-08-07

I have been trying forever to cancel my Babbel subscription. When I follow the steps and I am logged in to my account, it then tells me that There is no one with my email enrolled!! Then why is the money still being taken out of my account!!! Please help!!

Lorrie Dannecker
2022-08-04

Hi there - I'm trying to do my Spanish lessons and my iPhone can't connect to Babble - I've turned the phone off and it's still doesn't work when I switch it back on again. It's working on my laptop, which makes no sense as they're both using the same wifi! Please help. Thanks, L

Leala Danninger
2022-07-19

Error message, can’t connect to Babbel

Jillian Drexler
2022-06-01

I just downloaded the app and started my subscription yesterday and I'm having issues with it already. On a certain part of both lessons seven and eight (Spanish), it crashes repeatedly. I followed all of the steps in the email response I received but no luck. Please help. Thanks!

Scott Paglia
2022-05-24

Two times my app has stopped working on last exercise so I have to repeat 20 minutes of work. Please fix.

Deborah A. Bircan
2022-03-20

Cannot connect to Babbel with iphone 13, it used to work but stopped. Unable to use subscription.

Showing 1-19 of 19

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Common Babbel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Babbel app on iOS and Android devices. Solve all Babbel app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Babbel iPhone Issues and Solutions

  2. Babbel Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lesson Nine GmbH, developers of Babbel.


Verified email  

Contact e-Mail: support-mobile@babbel.com




About this app

Email us at support-mobile@this app. *Based on a study conducted with this app users learning Spanish. Van Deusen-Scholl, N. , Lubrano, M. J. (both Yale University) & Sporn, Z. (this app), 2019.  You will need a subscription in order to get access to the full learning materials for one language.  Millions of people are learning languages with this app — the language app built by language experts. Why this app?  Your iTunes account will be automatically charged at the same price for renewal within the 24-hour period prior to the end of the current payment period unless you change your subscription preferences in your iTunes Account Settings.  Why are Americans learning languages with the this app language app?  Follow us on social media for tips on language learning!  When a subscription is canceled, access to Babbel ’s courses and features will expire at the end of the current payment period.  Our short, interactive lessons rethink old-school language education to get you speaking a new language with confidence!  Each subscription will be automatically renewed unless auto-renew is turned off at least 24 hours before the end of the current payment period.  Our language experts build every language course tailored to your native language.  Learn French, Italian, German, Portuguese, Russian, Polish, Turkish, Norwegian, Danish, Swedish, Dutch, Indonesian, and English.  It's not just a Spanish learning app!  This way you learn Spanish and 13 more languages quickly and effectively.  Ideas, comments, or feedback?  "Measuring this app’s Efficacy in Developing Oral Proficiency". **Based on a study conducted with this app users learning Spanish. Loewen, S. , Isbell (both Michigan State University) & Sporn. Z (this app), 2018. “Learning Spanish with this app: Oral Proficiency Outcome in App-Based Foreign Language Learning”.