Tree of Life Status

Last Updated on 2023-06-22 by PappCorn SAS

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Common Tree of Life Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tree of Life app on iOS and Android devices. Solve all Tree of Life app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tree of Life iPhone Issues and Solutions

Tree of Life iOS app crashes, not working, errors
Tree of Life iOS app network issues
Tree of Life on iOS has black/white screen

Tree of Life Android App Issues and Solutions

Tree of Life has errors/crashing/not working
Tree of Life server network connectivity issues
Tree of Life has black screen

Tree of Life iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tree of Life app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tree of Life app crashes or not working on Iphone (iOS):

Close and restart the Tree of Life app on iPhone
Update Tree of Life app to the Latest Version for iOS
Uninstall and reinstall Tree of Life iPhone app
Update your iPhone to the latest iOS version

Fix Tree of Life on iPhone unable to connect to server/internet connection issues::

To resolve Tree of Life network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tree of Life black/white screen (blank screen) on iPhone:

Follow the Tree of Life iOS app troubleshooting guide Here →

Tree of Life Android App Issues and Solutions

Fix Tree of Life not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tree of Life app issues:

Force Stop the Tree of Life App
1. On android, goto "Settings" » click Tree of Life app. » click "Force Stop".

Update Tree of Life to the latest version on PlayStore

Clear Tree of Life App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tree of Life app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tree of Life.

Fix Tree of Life unable to contact server/ Tree of Life internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tree of Life » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tree of Life » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tree of Life on android.

Solve Tree of Life black/white screens issue on Android:

Follow the Tree of Life android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PappCorn SAS, developers of Tree of Life.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Lifemap Website

Privacy Policy: http://lifemap.univ-lyon1.fr/privacy.html

Developer: LBBE

100% Contact Match

Developer: PappCorn

E-Mail: [email protected]

Website: 🌍 Visit Tree of Life Website

60% Contact Match

Developer: Bible Reading Zone

E-Mail: [email protected]

Website: 🌍 Visit Tree Of Life Version Website

About this app

Tree of Life App is an interactive and illustrated family-level phylogeny of living beings based upon a synthesis of data from thousands of published studies from the primary literature. Main groups of organisms –from Bacteria to Vertebrates- are displayed in the initial tree as collapsed branches that can be opened to view family level relationships. Over 7000 families are included in the current version. Tree of Life App is constantly being updated to include recent findings, guaranteeing to illustrate the most up-to date state of the art about evolutionary relationships among living beings.