Contact Stratus Insight EFB

Contact Stratus Insight EFB Support


Company Name:

About: Web Design, Marketing, IT Services

Headquarters: Rogers, Arkansas, United States.


 
  2024-10-22

Stratus Insight EFB Customer Service ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

Stratus Insight EFB Contact Information

Listed below are our top recommendations on how to get in contact with Stratus Insight EFB. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Stratus Insight EFB. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Aerovie, LLC



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Read 3 Customer Service Reviews ๐Ÿ˜ญ๐Ÿ˜”๐Ÿ’”

3.5 out of 5

Weather is incredible, but...

2022-04-28

by Cessna210Tim

...I tried it for two months and 5 flights after I upgraded my Stratus from 2S to 3. Clearly, the integration of the two, both now owned by Appareo, had a LOOONNNGGGG way to go. All the flights were VFR, thankfully, as the instability of the program was woeful at best. It crashed continuously! The craziest one that caused me to turn it off for good was a VFR flight to a pancake fly in. I was watching all the targets on screen as I entered he pattern when the screen began replicating itself over and over just before it crashed again. Fortunately, I was focused outside the airplane, but this just proved I could not rely on it and cancelled the subscription. But, oh that weather! Cloud tops and bases visually for your route? Yowzaa! Just wish I could buy that separately.

Some nice features but clunky interface

2022-05-05

by Tom4302

The vertical weather profile is it's best feature. But pinching does not work as expected, at one point hanging during 1.3X resize.
I like that it starts queuing up approach charts when airports are added to your flightplan.
But trying to create a flightplan was frustrating experience:
The map kept resetting me centered on current location. Im trying to rubber the flight path and keep getting thrown back.
Could not find a way to query individual airspace, it just gives me a long list of every one on the chart. Be nice to get a vertical profile of those as well.
Could not add airways.
I personally like text and cascading menus, the symbolic buttons doesn't work for me. And I watch a video, it shows buttons on the bottom, I never could figure out how to get to that screen.

Favorites lacking, storage hog

2022-05-12

by Rodcopter

Iโ€™ve tried quite a few flight apps, most called EFBs despite the fact that most are far from an โ€œEFBโ€. I like this one but it is a compromise because it lacks the ability to edit the favorites list or a method to save for a long term, a plan that one uses frequently. It is also not possible to edit a temporarily saved โ€œfavoriteโ€, you have to name it something else. The favorites list as is, has little to no value to me.

More than 20 gig, yes, more than 20 gig of storage, how can that be?

Another problem I encountered is that after creating an IFR flight plan, if you try to edit airways after the fact, it draws airway lines all over the place which the only way to fix is to start over. I found myself going back to skyvector to create and file my flight plans because I know they will be correct that way.

Documentation is really poor, and that is a problem in itself.

I really like the price as it is reasonable, but improvements need to be made. Iโ€™m going to continue using this app as I watch for these changes. Hopefully I can edit this review as changes are made.

I uninstalled this app because it is not working for me, before the trial ended, yet I was still charge the annual fee. I would like refund.


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  4. If you are a Stratus Insight EFB customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Stratus Insight EFB.


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