Tradeinn Reviews

by Loukas1990

I order 2 items. After 3 months they deliver 1 item and until now wait to get my money back

by Disatisfied Jeff

Dear this app company,

Your automated systems and responses for customer support are not working.

PLEASE CONTACT ME DIRECTLY to resolve my issue with your having shipped a partial order to me and refusing to accept that I do not need the pets in the partial order since you were not able to ship the larger pets in the order.

You cancelled the larger piece of equipment but are still sending me the service kits for the equipment that you now won’t sell me.

Your online dispute resolution system is the most frustrating. It is worthless and I believe designed to deflect real accountability.

Your company has potential but with extremely poor customer service loopholes, you will lose customers and business.

Contact me directly to resolve your issue !

by Angelareads

I ordered an Xbox as a very late gift for my son, spent more than it costs, and still have not received it, when I was supposed to. Stay away from this place.

by Tp123123123

It’s a rip off. They just steal your money. Never received my order and there’s no contact Information to find out what happened. Do not recommend. Never shopping here again. External Upset.

by Sad USSA Ski Racer

Ordering from USA product on line shows available orders placed October 2019 and major USSA ski events are happening and I still have not received product. Order in December showed not available and now in a warehouse somewhere :( now local stores are out of inventory:(

by ARD_019

I have ordered more than 2 months ago, I still have not received anything! I am chasing for my money and they have still. Their service is unprofessional and will make you disappointed. I Definitely do not recommend.

by Motardinn

After 4 weeks of my order they sent an email saying that the product is out of stock. What a disappointment I could have bought the same product locally for almost the same price during black friday

by SwagTag7

It’s been 2 months now still waiting

by _ProPilot_

Trade inn is simply a criminal organisation. They take orders with no intent to fulfill them then hold onto your money. Customer service lies to you. I got 3 fake tracking numbers from them. They shut off their phone numbers and their chat support after 90 minutes of wait just lies to you. I don’t know why their managing director is not yet in prison. It is simply a scam.

by S1Lin1

So I ordered my stuff on May 11th 2020 ... I tracked my package using the tracking number they gave me. Looks like fake maybe? It’s been sitting in transit since May 22nd in Netherland. I tried to contact them to find out what is actually going on but there is no option to email nor any type of communication to reach them!! So gonna dispute my charges !

by #BryanR72

I ordered shoes in May and the company promptly charged my card. Got shipping confirmation on June 5th that they shipped and they even showed a picture of the package. It has been in pre-shipping status since. Tried emailing and I get nothing. Disputing the charge today.

by Winetastingprofessional

I had ordered in the past and never had any problems. That was probably two years ago. It is a month since my moat recent order was placed. It took me three emails to get a response from customer service. The explanation for the delay in delivery was not truthful. In these challenging times I am always willing to give grace. But lying to me is unacceptable. Support your local stores. Stay away from these low price Internet stores that could care less about you or your business. On Monday I will call the credit card company to dispute charges. I learned my lesson. By the way, their app is nothing more than a duplication of their website. Not one extra bit of functionality.

by Alooti

Tradeinn doesn’t working

by Humoooooood

Don’t ever waste your time with this failing app.

by Capo Capo Capo

Delay in order
We can’t replace an order
Problems in app

by Al-rumaih

More then One month and still did not received any items
Emailed them many times
They say to be patient
Plus they won’t refund you
My order was more than 700 euros
Don’t trust them

by Deschutes88

This company shouldn’t have been able to get into Tradeinn Store. They are a diversified sophisticated front company for complete fraud. They operate globally and defraud thousands of people.

by App1eSux

I wish I knew about Tradeinn! I unfortunately found their website and “purchased” a rod pod. Quotes required as I have paid but 3 months later I still don’t have my product. I do get replies after a couple days from support, they are apologetic but still no order being delivered. I would recommend any other vendor other than this company. Your rich uncle in Namibia who is sending you all that cash feels more secure and responsive than these people. Stay away!

by TeddyBass

Using online services with reviews, you’re inundated with misleading information: customer service gripes about a single order, rejected advances to “cute” employees at their physical stores, etc. And here this is an App Store, and virtually all reviews here have nothing to do with Tradeinn . Shockingly, this is actually a review about Tradeinn .

The company’s attempted unique value proposition is weird, trying to be 14 different sporting stores in one as a means of tailoring their offerings to your sport of interest. Too much real estate is sacrificed to navigating between these “personas”. But the selections within each are fairly deep. I hate that it automatically changes language just because of the country I am in - including when I log in to my account: it just won’t remember that.

But otherwise there isn’t a ton of functionality and operates like a very basic 2012 mobile app. It doesn’t crash though, which is a real plus. And the search is pretty good.

by Thisguyrs

I have heard a lot of complaints, BUT I had a good experience with SnowInn. Received a brand new pair of Atomic Shift Bindings for less than $400 shipped which is $200 less than what my local shop offers.

YES they are real and work amazing. The shipping I admit took some time to go through customs (during Christmas Season Rush) and be delivered. (About a month) but they came in and all is well.

Make sure to give them time to fulfill your order. Also if you want to get a hold of customer service use the live chat messenger through their app and have your order# ready.

by Jasoxe72

Do not buy anything from them. Foreign product, misrepresents products as real

by SSryder

Tradeinn never works. Don’t waste your time.

by Carpnclay

I ordered 3 shimano reels, one was broke out of the box! They would not respond or take care of it.

by Greenlotus94

It doesn't load, very confusing and slow.

by Ojla

This is a company with scam as their core buissnes! After the purchase they will lie to you, your order will take forever to arrive, when it does, it will not be the one you ordered, but some cheaper replacement. BE AWARE, NEVER BUY FROM THEM!

by Lvi2009

Business requires you to send a photo ID of passport or Picture ID to complete purchase.