Cincinnati.com: The Enquirer Reviews

Cincinnati.com: The Enquirer Reviews

Published by on 2024-06-13

🏷️ About: We’re Cincinnati and Northern Kentucky’s largest newsroom, uncovering news that matters to the people in our community. We’ve won awards from all across the country, including a Pulitzer Prize for local news.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
39.6%

😎👌🔥 Positive experience
31.2%

🙄💅🫥 Neutral
29.2%

~ from Justuseapp.com NLP analysis of 4,299 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Gives up-to-the-minute news updates of everything happening in and around The Queen City

- Provides a useful mix of local reporting and expertise with national headlines and insights

- Supports local journalism



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Not Paying

2022-05-23

I’m in agreement with a number of the reviews. While I want to stay on top of the news in Cincinnati, I would like to have some kind of filter for the notifications. Way too many notifications in a given day. The journalism is ok, too liberal slanted for my taste, but I’m able to sift through what I want to read. That said, and all of a sudden lately, they are now forcing me to a paid subscription for their news in Cincinnaticom . I’m not paying and have since deleted Cincinnaticom . I can find my local news without paying. Thanks, but no thanks.

App does not recognize subscription

2022-06-24

I bought a digital subscription through their website and my receipt says I can use Cincinnaticom and have access, however Cincinnaticom never actually let me log into my account and kept trying to make me buy a second subscription charged to my iTunes account. None of the help and information pages on their website are working currently. Very disappointed, I bought a subscription to support local journalism and can’t access my full subscription.
Updated because they will randomly charge your card and they will not refund you. Very sketchy business practices.

Access and Sign On Issues

2022-07-25

I have several e versions of newspapers and this is a horrible platform. I continue to have problems accessing articles and my own account. I’ve called customer service and I am concerned by the complete lack of concern around retaining readers.

I’ve spoken with others who also continually have problems with log in, staying logged in, and being able to access content that we are paying for at the moment. I want to support local papers and journalists but it appears that these obstacles are or no concern.

Sports are not Breaking News

2022-08-26

The Enquirer’s incessant notifications of sports trivia as Breaking News has exponentially grown now that FC Cincinnati is in the mix, rendering the alerting useless. To the Enquirer: if you give me an option, as you have, to select Sports notifications and I chose not to then why do I get them anyway? Is this part of your on-going campaign to create an illusion that there is public demand for MLS? You are apparently willing to give up readership to prop up the latest boondoggle. Good luck with that. I’m turning off my last notification option and will delete Cincinnaticom next time around.

App restarting is frustrating!!

2022-09-27

After some recent update Cincinnaticom started completely restarting from the home screen every time you move away from Cincinnaticom , including links in articles.

When you’re reading a article, then follow a link in the article, when you go to return to the article it doesn’t take you right where you left off (like every other app in the world) but restarts back at the Home Screen. If you’re interested you have to go find the article again. Stupid!

No longer “free”

2022-10-28

WARNING: The new version of Cincinnaticom (5.11.0) added a lock feature that only allows you to read the first couple of sentences of a story. To unlock, you must subscribe to the service for $3.99/month to be able to read entire story. Cincinnaticom was great when you could read all the stories for free without having to subscribe to service. Cincinnaticom will be deleted from my device and I will get my Cincinnati news elsewhere.

Jumble APP needs improvement

2022-11-29

Jumble App doesn’t work well on iPad. Sometimes doesn’t respond to letter selection on words. Sometimes doesn’t display letters for solving or they are displayed behind the blanks and you can’t see them to select. So I then go to another online paper to print it. So frustrating. And I am working so I don’t have time to fool with this before bolting out the door in the morning. By the time I get home, I’m not in the mood. I use it to jump start my brain first thing.

I can’t unsubscribe in the app or in my browser

2022-12-30

All I want to do is unsubscribe. I pay $10 a month for something I don’t use. I’ve tried to unsubscribe through Cincinnaticom and all it gives me is a never ending loop of logging into my account and without ever letting me do anything. Same thing in a browser on the computer. I’ve sent an email to Cincinnaticom developers with no response. Let me cancel my subscription and stop stealing my money each month for something I no longer want to subscribe to!!

The app itself is awful

2023-01-31

If you’re in the middle of an article and go check the weather or answer your phone, or even just put your phone down long enough for it to sleep, Cincinnaticom closes completely and you have to reopen it, find the article you were reading, and then find your place in the article. Every. Single. Time. It’s super annoying and I don’t have ANY other apps that do that. It’s not like it would take new technology to fix that incredibly annoying “feature.” Even this very app didn’t start doing it until relatively recently. So they must have deliberately *chosen to make this happen. I’m seriously considering dropping my subscription until they fix it.

Crappy app - vital content

2023-03-04

I pay for the subscription to support local journalism but the is a terrible designed and poor performance news app. Truly pathetic. It takes forever to load stories (and sometimes crashes) the search doesn’t really work. If I didn’t desperately want local content I would cancel and delete

Sick of SPORTS

2023-04-02

I used to get notifications from you, but you ruined it. I could care less what Homer Bailey thinks about ANYTHING! I turned OFF my sports notifications, yet you continued to send me sports related everything. What would it be like if I turned ON sports notifications?
Sports are not the focus of my life and have no meaning for me. I’m down to only getting notifications of weather, and breaking news. But, your app will be deleted from my phone if I get one more sports notification. This will become my crusade if pushed.

Notifications

2023-05-04

There is an option to decide which notifications you can sign up for. However, if you sign up for any, you get all. Please fix this. I just want breaking news and that is the only option toggled, but I get notifications for EVERY news story. Otherwise, great app.

Main page keeps having an error when trying to load

2023-06-04

Asks if I want to try again. I am signed in properly.
Problem has been fixed. I was contacted by a developer yesterday, but the problem was fixed prior to that. I have updated my rating.

Great options, some don’t work

2023-07-06

I love being able to see the daily news and getting notifications for the the categories I am interested in, but I have also been inundated with sports notifications even though that category is turned off. Sorry, I just don’t care about the sports teams enough to want to hear every decision they make.

Subscription

2023-08-06

I have a subscription to the enquirer but at times it does not let me read ‘for subscriber’ articles.
I can’t ‘restore’ purchase for unknown reason…what is the problem?

Good but very political

2023-09-07

I like Cincinnaticom and the new updates and keeps you up to date in the tri state area. However, they are very biased on their political views and constantly sending push notifications about their views on it which is very annoying. You have Cincinnaticom for a few days and you’ll know exactly which side of the aisle they’re on. Just report the news and enough of your political opinions.

Great for those interested in local and national news

2023-10-09

I’ve followed national and global news for years, but after using Cincinnaticom for only a week I realized how much local news I’ve been missing that has an impact on my community. The Cincinnati Enquirer provides a useful mix of local reporting and expertise with national headlines and insights.

Good way to stay connected

2023-11-09

I’ve enjoyed using this as a way to stay connected and up to date on all things going on in my home town. There is a lot of focus on covid right now, which I like staying informed about but I want to have a more broad scope. Hoping it’ll start to expand focus soon.

The only place to find out what's up in Cincinnati

2023-12-11

I find you get just the right out notifications, when you do they are the right ones.

An Awesome Cincinnati News App

2024-01-11

A great news app that gives you up-to-the-minute news updates of everything happening in and around The Queen City. If you live in the greater Cincinnati area and you want to stay informed about what’s going on locally, nationally, and around the world and you own an iPhone, then download Cincinnaticom. You’ll love it!

Baiting for subscriptions

2024-11-16

Once upon a time (last month perhaps), you could read any or all of the content that you’d like on the site. Now, you can only read many of the articles if you subscribe. So I will now be deleting Cincinnaticom . I won’t be seeing any of the advertising and I can grab my content from Local 12 or the other local channels and online. Cincinnaticom may likely go the direction of the occasional 17 page newspaper.

Overall good

2024-11-16

Overall good but sometimes crashes repeatedly when opening Cincinnaticom on iPhone 11. Once it finally opens, it works well.

News without the ads

2024-11-16

I love being able to read the news and sports without all of the ads that you get in a paper version. One also doesn’t have to tolerate things like “ continued on page 8.”

Accused podcast springboard

2024-11-16

I am an Ex Cincinnatian and use the Enquirer to remind me why I left there or sometimes make me miss being there.
It’s a great source of news and please check out the Accused podcast which is a first class piece of journalism.

Jim

2024-11-16

Great for quick reference when out of town and in a hurry. I just wish obits for the day displayed a COMPLETE list for quick reference rather than having to scroll through detailed listings.

I’ve been a fan of paper for decades

2024-11-16

I’m a 1973 graduate of the University of Cincinnati and I’ve been reading the paper ever since. I left Cincinnati right after graduating but I didn’t leave the newspaper behind. Let’s just say I’m a fan!



Is Cincinnati com Safe? 🤗🙏


Yes. Cincinnati.com: The Enquirer is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,299 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Cincinnati com Is 44.0/100.


Is Cincinnati com Legit? 💯


Yes. Cincinnati.com: The Enquirer is a totally legit app. This conclusion was arrived at by running over 4,299 Cincinnati.com: The Enquirer User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cincinnati com Is 85.3/100..


Is Cincinnati.com: The Enquirer not working? 🚨


Cincinnati.com: The Enquirer works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
The Cincinnati Enquirer News Digital Subscription $24.99
The Cincinnati Enquirer News Annual Digital Subscription $69.99
Monthly Digital Subscription $24.99
Annual Digital Subscription $19.99


How was your experience with Cincinnati.com: The Enquirer? Post a Review




Features

• Subscriptions are charged to your iTunes account at confirmation of purchase and automatically renew each month or year, unless turned off in your iTunes account settings at least 24 hours before the end of the current period.

• Access all of Cincinnati.com and The Cincinnati Enquirer’s in-depth coverage, including things to do around town and analysis of the Bengals, Reds, Bearcats, high school teams, and more.

You can manage your subscriptions and auto-renewal may be turned off by going to your iTunes Account Settings after purchase.

We’re Cincinnati and Northern Kentucky’s largest newsroom, uncovering news that matters to the people in our community.

• The Cincinnati.com app is free to download and all users can access a sampling of free articles every month.

Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period.

Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

• Customize your experience by saving your favorite stories, adjusting text size, using night mode, or reading offline.

• Enjoy a streamlined, fast-loading experience that makes it easy to view the stories, photos, and videos that matter to you.

• For unlimited access to all content, subscribe now and get 3 months for just 99¢ per month ($9.99/month after), or $69.99 annually.

• Get breaking news, sports scores, and weather alerts with real-time notifications tailored to your interests.

If you are already a subscriber to The Cincinnati Enquirer, you can sign in with your existing subscription.

See "Subscription Support" in the app's Settings for more details and customer service contact information.

We’ve won awards from all across the country, including a Pulitzer Prize for local news.

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