Contact FOREVER Support
Company Name: Forever, Inc.
About: FOREVER is the world’s only memory-keeping service that guarantees secure,
permanent storage of your photos, videos, audio files, and documents for your
lifetime plus 100 years. The FOREVER iOS App makes it easy to save, organize,
and share your memories on your terms.
FOREVER Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit FOREVER Website
Privacy Policy: https://www.forever.com/privacy
Developer: FOREVER®
3 Most reported problems 😔💔
Takes too long
by Olivia_Popstar06
i am trying to save my pictures in an account because i am getting a new phone tomorrow. i want to completely refresh everything and wanted to keep my pictures. i downloaded this app. i spent at LEAST 20 minutes selecting all photos and videos which was an overall of around 6,000. the uploading process was taking WAY too long (about a minute and a half for each photo). it would keep resetting the count of pictures downloading, and you could not let your phone shut off or even go onto another app else it would restart again. for how slow this was moving, i would have had to been on that app for about 9,00 minutes for all the photos to complete and download. jus get like google photos or something 😹
Money scam
by Juiceyjess
They add new features like facial recognition or to actually be able to watch your videos, but you have to pay over a $1000 each to use those features. That’s ridiculous in my book. Not to mention it’s $1000’s of dollars to add more storage. 1T of storage is $6,000 are you kidding me??? I’m constantly needed more storage and I can’t afford it. FOREVER is only for the rich. There are cheaper better options out there. I wish I wouldn’t have invested so much money into this company that doesn’t value me as a customer.
No longer functions properly
by Sbj816
I purchased Forever several years ago and I have a lot of photos from my phone stores there. I loved the Forever App at the beginning mainly due to the auto uploads of my pics. I always update each time it shows there is an update available. However, it has only uploaded 4 photos in all of 2019 and I have hundreds on my phone. My storage shows I have only used 29% of my space. I have searched in the app for answers but haven’t been able to find anything. This isn’t covered in their HELP section.
Have a Problem with FOREVER®? Report Issue
Why should I report an Issue with FOREVER®?
- Pulling issues faced by users like you is a good way to draw attention of FOREVER® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FOREVER® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FOREVER®.
