Contact Wheel of Fortune Support

by Rimasbiliunas

Finally I saw some changes that were so positive! Legitimate rewards that could actually encourage players, free diamond rewards based on winnings, vanna letters for prizes and vowel bursts. Then all the crap started again. I couldn’t advance on the board because of ridiculous obstacles. It showed I had secured over five other completed tasks, but I couldn’t move on to get them because completing the existing one often made it impossible. The cash o meter suddenly became unreachable and when one did the rewards were miniscule. If a hint is a 100 diamonds, how is a win of 5, 10 or 24, really going to benefit the player? Free letter rewards evaporated, super spin upgrades proved worthless and the overall reward system turned back to its stingy self. Shame on you for people who want to use this game to stimulate thinking and exercise their brain.

As a VIP, I don’t need all the rewards as it relates to bankruptcy, lose a turn, lucky coin, or more time to play yet many of the tournaments use these “rewards” Can’t you do away with this for VIP’s as the prizes are worthless yet make up a majority of the rewards won by these players? Also, if I have earned any of Vanna’s free letters, why is it that when I get a free play, it still takes away a letter from my rewards if I guess incorrectly. How can that be a free spin when it robs me of a letter reward? I think the game needs some serious tweaks.

by 1jaxsgirl

This game used to be awesome! Unfortunately now, it’s just got so many problems that don’t seem to be getting better. Instead of me writing a normal review - below is my email to support. I’ll be ecstatic to change my rating and review if it’s treated accordingly.
I downloaded this game awhile back and really enjoyed it. I spent money that I shouldn’t have on diamonds but, I liked the game. Worked really hard getting further on in levels. Then, the problems start. All of which I’ve informed through the contact button on the actual app. This may go to the same place, I don’t know. First, the game started booting me out constantly. Always after I had won. Then, I started getting purchase errors after winning the bonus rounds. This has happened at least 10 times in the last couple days. Now it’s happening just about every single time I play! How are we going to be compensated for this? Honestly, at the very least, I should be getting the boxes that I earned! Or diamonds or something!! Instead I’m being told, “We are aware of the problem. We are working on it. We don’t know when it will be fixed. We can’t decide whether we are going to give compensation or not but thank you”. I really do like this game but it needs to take care of the customers who have spent time and money to get where they are. Thank you!

by KoyoteeUK

Short term it’s great fun, as Scopely WOF have dumbed down $ amounts to pass levels. Clubs are great, random theme games fun & individual H2H challenges good. However as you progress it falls apart. 1. Club level 35 is the maximum level. Any Club tokens won are wasted/lost. 2. The game crashes regularly. 3. Head2Head challenges run out of levels so all you play for is to stop relegation.. you get nothing for winning. 4. Themed challenges are biased. Upper levels require 3x or 4x as many games to reach the end as lower levels for exactly the same rewards. 5. Themed challenge games appear around every 5 regular games. You will need to play over 200 regular games for lower levels and over 400 for upper in a short space of time to reach the same goal. 6. An average player will never make the themes. 7. While you fly through levels as $ amounts are easy, collection of souvenirs will take ages on upper levels. 8. For the serious who reach the top level, you will be waiting ages for a new level. 9. Support is pathetic, never doing anything except quoting stock answers of “we’ll pass it on”. 10. The bottom line is they make money off beginners & ignore long term gamers who highlight issues. Newbies will fall by the wayside as the difficulty & frustrations begin. So enjoy it as it is fun, but don’t expect assistance as problems arise.