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Company Name: EM:RAP, Inc.
About: Join 65,000 of your colleagues and subscribe to the #1 online medical education
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Developer: EM:RAP
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3 Most reported problems 😔💔
Awesome content, app nearly unusable
by Jjh In Pdx
I’ve listened to literally every episode, often multiple times. There is no better CME content for emergency medicine. The app functionality is rudimentary at best, however. I abandoned it in favor of the native iOS app, though I can only access content going back a year with that app. To be useful, the app must:
1) Remember where you left off. Having to scroll back years of content to restart an episode you started (and have to select the chapter to boot!) is too frustrating to be worth it.
2) Remember your speed preference. I like to listen at 1.5 speed. I have to reset the speed each time I open the app.
3) (less pressing but would be great) Let you complete CME within the app.
Mel & Co., please address these deficiencies so your listeners can take full advantage of your awesome content!!
Love the content, app is terrible
by Balogsss
I love listening to EMRAP and EMA every month and have been doing so for years. Ever since the app “revamp” it has been increasingly terrible to use. Downloads are in process forever and never download, downloads are impossible to cancel, it plays one segment at a time, lots of wasted space on each screen, have to log in to the website in a browser to access written segment summaries, and when they say things like “see the photo associated with what we are talking about” in the details, i never can. I am sure they spent a lot on this app development but there is a lot to learn from more effective podcast apps like Overcast. Even updated this morning again to see if that helped to minimal avail. App problems ongoing for months
Content great, app is unusable
by CJPickles84
The new update as made the app even more unusable than it used to be. Every episode has tripled in size (stating it’s 11 hours long instead of the typical 3-4), the layout makes it impossible to see what I have and haven’t listened to or what new content may be available. If they release a new procedure video but I don’t know it exists, I won’t know to use the app as a resource on shift. It also now states that every episode I have completed is now incomplete. AND it takes 15 seconds to load the app every time you use it. It’s honestly so dysfunctional I can’t see myself renewing anymore unless it’s fixed.
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- Pulling issues faced by users like you is a good way to draw attention of EM:RAP - Medical Education to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EM:RAP - Medical Education customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EM:RAP - Medical Education.
