Contact Jurassic World Support

by Carlos 🧸

Listen, i’ve played this game for years alright and i’ve put in a lot of time into it, but it’s literally being ruined with every update. You can no longer buy multiple of the discount packs or whatever that changes every few days if you’re not PAYING monthly which is so dumb considering it was the easiest and best way to get dino’s you don’t have yet, if you’re not on a subscription getting red DNA is such a PAIN especially considering half the time you can’t even choose which DNA to try and get, wow you get 14 every time you recapture or something ? That’s cool except I need four THOUSAND to make ONE dino. Please please PLEASE bring back the ability to buy multiple of one pack rather than just one, and please consider making a better way to get red dna faster because I finish most if not all of my daily missions for it and its like I still can’t get anywhere with that, also when you go to battle if you didn’t have to wait so long for them to be out it would be nice, I don’t have a subscription because it’s SO much money and that’s not something I want to spend, not to mention I don’t even have a card !! Seems like you guys are just throwing all of us who aren’t on subscription into a ditch because we’re at such a disadvantage, the old game used to be so much different and so much more fair and playable, so please, consider the following.

by JJSJJ4ever

I have been playing this game for a long time now. I have gone away and come back and my dinosaurs are always still there. They have made the game easier to play with offering dinosaurs in packs that they didn’t offer before. Making it easier to get DNA/Coins/Food with inventive they didn’t have when the game first came out. I always have loads of fun.

I have a few complaints. That’s is that earning the Dino Bucks should be much easier. You usually have to pay for them or do promotions to get them. There should be an easier way, or they should cut the price of expanding/speeding up dinosaurs So we don’t use the money so quickly. Next when your in battle the computer somehow has more attack that it says. For example, I was fighting a dinosaur: I had 750 health approx. and an attack of 277. This Dino had about 400 health and an attack of 88. When it attacked me with 5, 88x5= 440. Yet someone even though I had full health it was able to take my dinosaur out. The math doesn’t add up, and I get slightly irritated because this isn’t the first battle I’ve noticed this. This bug should be fixed as it’s making it difficult to level up.

I need to make another edit: as I’m playing with friend here, he is able to expand his Park with coins, yet I can only expand with Dino bucks... why is this? Very irritating as I’m running out of space in my park. I don’t get why there is so many differences between both our games.

by ClutchNoob

Hello there, I have been playing this game since nearly launch and i’ve witnessed both its highs and lows. One thing that I would like to point out about this game is how obsurdly overpowered some dinos are, as well as how they are pretty much locked behind a paywall. For me personally, it is understandable that some dinos can only be unlocked via cash, but still they need to be balanced. Instead of giving VIP dino’s, tournament dino’s, and hybrids absurdly high stats, give them something unique such as abilities during battle and balance their stats to match legendaries not locked behind a paywall. For example, instead of giving an indoraptor 10k health and 5k attack, give it around 1.5k health and 500 attack (to match a legendary), but also a bleed ability with every attack (sort of like a built in booster). This would not only make the game more balanced and fun to play, but it would make nearly every dino viable and add more strategy to the game. Obtaining exclusive and rare dinos would still be rewarding, but they would not make old dinosaurs obsolete and useless. There would be more motivation for veterans complete events, as legendaries and super rares coming from packs are now useful in battle, and not just some extra thousand dna. VIP and Fidelity would also now be much more rewarding with every dino being useful. Thank you and I hope you all read this and at least take some of my ideas into consideration.