Virtru Email Protection Reviews

Virtru Email Protection Reviews

Published by on 2024-10-07

🏷️ About: Protect email messages and attachments sent from your iOS device and gain the confidence to collaborate while maintaining control of your data. Virtru Email Protection is secure (256-bit encryption).


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
71.0%

😎👌🔥 Positive experience
21.0%

🙄💅🫥 Neutral
8.0%

~ from Justuseapp.com NLP analysis of 61 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Helps prevent bans in Minecraft

- Safely and securely encrypts email body and attachments

- Great for sending PHI (Protected Health Information)

- Free to use

- Supports forwarding of encrypted emails



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

2.9 out of 5

Won't activate

2022-05-21

Used to work. Now it will not activate with gmail. Won't accept correct password for active sync. Although I did get emails stating successful activation.

App crashes on startup

2022-06-22

Hi, I downloaded VirtruEmailProtection and it crashes on startup. I have not been able to open VirtruEmailProtection at all. Help please!

What

2022-07-23

Just horrible.

Doesn’t work with iCloud

2022-08-24

Straight garbage app.

Didn’t work

2022-09-25

Was never able to activate on iPad. After logging in to my Office 365 account via the Virtru app to “activate”, I got an email that Virtru for iOS was being activated, but then VirtruEmailProtection was unable to load any secure emails. It gives me a “not authorized” error. Deleting and reinstalling app does nothing to help.

Loved Virtru before, can’t stand this version!!!

2022-10-26

This version is absolutely horrible, which is so sad, when they had a great working system before!

Gmail is impossible and just so ugly/clunky on my phone, I’m deleting VirtruEmailProtection , and annoyingly using my laptop to send virtru protected emails. I hate not having this option on the go!

Hassle to open a received email

2022-11-27

I have used several other secure email apps and this is by far the worst one. I still can’t open the email sent to me. Support is no help. Time wasting hassle - avoid this

Garbage

2022-12-28

I hate VirtruEmailProtection. One of my coworkers is using it for encrypted emails. I have VirtruEmailProtection downloaded and got a new phone, now can’t open anything as they are verifying my email going a several hours now. Worthless.

Doesn’t work

2023-01-29

I have the most up to date version of iOS and VirtruEmailProtection won’t ever open. It worked to enter my credentials, but won’t open now.

App didn’t work for my gmail

2023-03-02

I linked my gmail to VirtruEmailProtection and it showed up as a new device sign in u Dee google security and was labeled as a MAC which I don’t have. Deleted don’t feel secure

Only works with Google

2023-03-31

The virtru web client only works with Chrome and VirtruEmailProtection only seems to work with Gmail

Crashes on startup

2023-05-02

Downloaded and it crashes on startup. Can’t even try VirtruEmailProtection .

add support for multiple email addresses

2023-06-02

I use Virtru both for work and personal email, but this client only supports one address at a time. If I get an encrypted message to my personal account, I have to go through the cumbersome process of opening it in the web reader, or otherwise remove my work email from VirtruEmailProtection so I can use it with my personal account. Please join the 21st century and add support for multiple email addresses/accounts in the Virtru iOS client.

Poor function

2023-07-04

I have to use VirtruEmailProtection for my job, and ever since I started using it I rarely get the emails sent to me through VirtruEmailProtection. I have uninstalled and reinstalled. If I didn’t HAVE to use VirtruEmailProtection, I never would!

5 star service 2 star iOS App

2023-08-04

Virtru is a really cool app/extension. As a private practice therapist it has been great for sending PHI. And it's FREE! The pro services are cool and worth it.

My gripe however is with the iOS app that is nearly unusable to SEND messages. It reads just fine, but it often is unable to "establish a secure connection" even when I have great connectivity. I use G-Apps for my domain specific email and gmail as my client usually. But more than a few times I've been unable to send an email or it sends a client a blank email. Worst part is that it doesn't save those emails in any kind of sent or draft folder so the content gets lost. Sometimes I get the error and the message still goes through. But given the nature of the communications it makes VirtruEmailProtection hard to trust for iPhone. Works flawlessly on the desktop and for that reason it gets a split score. Hoping they improve these bugs for iOS.

Emails disappear

2023-09-05

I have been using this service for several years and love it. Recently I found a problem though. I have a google account that I use as a gateway to forward emails to my other account and then delete for security reasons. So, every time I send an encrypted email to this gateway address with forwarding allowed, the email isn’t forwarded and goes to the trash folder.

Good App

2023-10-07

I’ve been using VirtruEmailProtection for a couple of years now. I don’t use it regularly, but I do use it. I’ve never had any issues up until a month or so ago, when I sent 2 emails, both on my iPhone, at different times and on different weeks. The emails just vanished. The recipient never got it, it was not in my sent folder, draft folder or anywhere. Which was concerning and quite a pain. Other than these recent issues it has been great. I would have given it 5 stars if it weren’t for the recent issues. Still very good app!

Safe, Secure & Easy To Use

2023-11-07

Super app, easy to use as it safely, securely and automatically encrypts the email body itself and any payload attachments.

Helped me a lot!

2023-12-09

When I had Minecraft there was this glitch that Microsoft banned me every time when I did nothing! They banned me every 2 days. But when I got VirtruEmailProtection I did not get banned for 3 or 6 days! Get VirtruEmailProtection it really helps!

Why is there only 8 reviews!?

2024-01-09

VirtruEmailProtection deserves tons more reviews! This thing is a life saver! Everyone should download it and use it! The best email app to keep things secure!

iOS 13.3

2024-12-04

Will not work on my version of IOS 😞

Great when it works, horrible shortcomings

2024-12-04

Basically it’s great for a quick email and an attachment or two. It has a LOT of potential, but the fatal problems get very frustrating:

1) Deletes drafts, never saves. You get a call in the middle of composing? Everything you wrote will be irretrievably deleted.

2) Image handling is insane. For a product that most likely will be attaching things like scanned documents, you must choose each page, one at a time, from only a tiny thumbnail. Nearly impossible to be accurate after attaching a few. You could try making those images into a PDF but then Virtru wont let you attach it. There’s also no “send to” feature, which would be a great workaround.

3) There’s some sort of bug where the keyboard frequently starts blocking what you are writing and you can’t see what you have written.

Workarounds:

1) Compose in Notes then copy over the text.

2) Haven’t found a workaround for multiple images except prayer. Maybe a third party app that creates and saves PDF to one of the locations you can browse to.

I hate to give VirtruEmailProtection such a low rating because when it does work it can be awesome. But a lot of these problems seem like rookie coding errors and hopefully they can improve this stuff soon. I hate to say it because subscriptions seem like such a scam, but I’d be willing to pitch in a buck a month just to have VirtruEmailProtection on my phone for when I need it, and would wholeheartedly recommend it to others. But these problems need to be addressed before I’d even consider that. Right now not a lot of confidence in the program, kind of like reading a book with a lot of obvious typos.

Very Good

2024-12-04

Excellent encryption and ease of switching between secure and normal email mode. Would be nice to enable badge notification when new mail arrives, and be able to sort mail normally instead of by “conversation thread”.

Very easy to use

2024-12-04

Need landscape orientation support. Five stars otherwise.

So far pretty cool

2024-12-04

Been playing around with this today. Works pretty well. Have one account set up in iphone and different one on iPad and have been playing around. Wish for multiple email account support. Has no issue setting up emails. Also emailing friend testing self destruct and revoke features. All works pretty good.

End-to-end encryption & easy to use

2024-12-04

We use Virtru via Google Apps for Business for secure communications in our medical group. It's very easy to set up and has required no special training to use (I'm looking at you, PGP). Features are still being added on a weekly basis.

As the Administrator, deployment was a snap on Google Apps. I like the fact that our messages are now encrypted at rest, and revocable.

I expect pricing will be along the lines of other GAFB products--per user per month.

Great app

2024-12-04

I have the iOS app and the extensions for chrome and Firefox. I have not experienced any issues using the iOS app. Encryption is quick and simple. Definitely recommend VirtruEmailProtection to anyone using Gmail or yahoo and especially Outlook. Great app for sending encrypted email and the recipient doesn't need to install to view. Having the ability revoke forwarding and to set a self destruct timer/revoke is a plus.



Is Virtru Email Protection Safe? 🤗🙏


Yes. Virtru Email Protection is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 61 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for Virtru Email Protection Is 22.8/100.


Is Virtru Email Protection Legit? 💯


Yes. Virtru Email Protection is legit, but not 100% legit to us. This conclusion was arrived at by running over 61 Virtru Email Protection User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Virtru Email Protection Is 31.5/100..


Is Virtru Email Protection not working? 🚨


Virtru Email Protection works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Virtru Email Protection? Post a Review




Features

Protect email messages and attachments sent from your iOS device and gain the confidence to collaborate while maintaining control of your data.

• Give your recipients seamless access to messages encrypted on your mobile device, without forcing them to create new accounts, manage new passwords, or install a new application.

It gives you end-to-end encryption and access controls that prevent unauthorized access by third parties, ensuring privacy and compliance.

• Encrypt messages and attachments within the compose screen, then add expiration dates and disable forwarding for granular control.

• Securely view Virtru-protected email on-the-go for secure, mobile collaboration.

• Revoke access to emails sent in error immediately, right from your Sent folder.

Virtru Email Protection is secure (256-bit encryption).

  Customer Service/Support
Developer:
Virtru Corporation

Contact e-Mail:

Website:

Privacy Policy: