Contact Fuelpak FP3 Support

Believe this - it is my first ever review of a product. That should ring a few bells right away. This product worked on the first day. I have to say, I was happy to program my new V&H SS exhaust. First forward a week later - the Bluetooth disconnects after 2 seconds. I’ve tried using my home WiFi / wireless connection without any success I’ve literally gone as close as possible to the fuel pack for the best possible chance of connection with no success. I’ve noticed this company sends out updates once in while (I wish I checked this before buying). Apple/android updates their software rapidly. V&H needs to keep up. Conclusion, (1) don’t waste $400 unless you have multiple upgrades that can be process at once; That way you don’t have to worry about the next time. (2) or don’t waste your money on this overpriced; so far, garbage. I will be calling tomorrow for my money back.

This app is virtually unusable. Every time I try to do anything with it, the APIs time out, or it can’t find a server, or it won’t download something. I have not even been able to download a MAP yet. This is maddening. Update: I finally got this finicky thing working, but under VERY SPECIFIC CONDITIONS!! 1. Your phone has to be connected to Wifi. No exceptions. 2. You have to be within 1 foot of the unit for bluetooth to reliably work. Wait, WHAT?! Most people don’t have wifi that extends to their garage, and on a very basic usability level, this is garbage. Why can the servers not be communicated with if you’re on cellular data???? For me having a detached garage where wifi was not available, troubleshooting this nuance was downright insanity. You guys need to figure this out.

The developers of this app can’t keep up with the iOS updates. It seems like whenever one gets pushed out, something happens like the app crashes, can’t connect to Bluetooth or wireless. This is unacceptable at this day in age.