Contact Fuelpak FP3 Support
Company Name: Vance & Hines
About: Tune your Harley-Davidson® with your iPhone!
Fuelpak® FP3 from Vance & Hines
makes your iPhone one of the most powerful flash tuners available. You've
already selected the best exhaust system for your Harley, now complete the
package with the Fuelpak FP3 for optimized performance.
Fuelpak FP3 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: sales@vanceandhines.com
Website: 🌍 Visit Fuelpak FP3 Website
Privacy Policy: https://www.vanceandhines.com/privacy-notice/
Developer: Vance & Hines
4 Most reported problems 😔💔
I was fixing my 2010 soft tail and i had the wrong ecu pluged in to it now my bike won't even start and i cant use the tuner becouse it is married to the wrong ecu .i paid $500 for my fuel pak at ramjet Racing can you send me a new fuel pak ?
Do not work - Bluetooth - no connection
by TrevKillb
Believe this - it is my first ever review of a product. That should ring a few bells right away.
This product worked on the first day. I have to say, I was happy to program my new V&H SS exhaust.
First forward a week later - the Bluetooth disconnects after 2 seconds. I’ve tried using my home WiFi / wireless connection without any success
I’ve literally gone as close as possible to the fuel pack for the best possible chance of connection with no success.
I’ve noticed this company sends out updates once in while (I wish I checked this before buying).
Apple/android updates their software rapidly. V&H needs to keep up.
Conclusion, (1) don’t waste $400 unless you have multiple upgrades that can be process at once; That way you don’t have to worry about the next time. (2) or don’t waste your money on this overpriced; so far, garbage.
I will be calling tomorrow for my money back.
Constant timeout issues; ONLY WORKS ON WIFI
by Hache81
This app is virtually unusable. Every time I try to do anything with it, the APIs time out, or it can’t find a server, or it won’t download something. I have not even been able to download a MAP yet. This is maddening.
Update: I finally got this finicky thing working, but under VERY SPECIFIC CONDITIONS!!
1. Your phone has to be connected to Wifi. No exceptions.
2. You have to be within 1 foot of the unit for bluetooth to reliably work.
Wait, WHAT?! Most people don’t have wifi that extends to their garage, and on a very basic usability level, this is garbage. Why can the servers not be communicated with if you’re on cellular data???? For me having a detached garage where wifi was not available, troubleshooting this nuance was downright insanity. You guys need to figure this out.
iPhone update broke the app
by John Deezy4Sheezy
The developers of this app can’t keep up with the iOS updates. It seems like whenever one gets pushed out, something happens like the app crashes, can’t connect to Bluetooth or wireless. This is unacceptable at this day in age.
Have a Problem with Fuelpak FP3? Report Issue
Why should I report an Issue with Fuelpak FP3?
- Pulling issues faced by users like you is a good way to draw attention of Fuelpak FP3 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Fuelpak FP3 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fuelpak FP3.
