Contact enjoy vehicle sharing Support
Company Name: Eni S.p.A.
About: We update our application to make it even better. In this version we have made
further improvements and fixed some imperfections.
enjoy vehicle sharing Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit enjoy vehicle sharing Website
Privacy Policy: https://enjoy.eni.com/it/milano/documenti_utili
Developer: eni
3 Most reported problems 😔💔
Beware of the service!
by Alexanderxc
If you have an iPhoneX beware of the app. The app is extremely laggy and does hands during rental starts and finish. This may lead to overprice rentals - in two consecutive days I got charged with ~10 mins extra incorrect time. That means you may end up paying up to double price for each rental if you just drove a few kilometers.
On top, support will promptly answers your calls to let you know that they cannot do anything about it and they are not the ones who manage these kind of complaints.
I’m sure this service can work well for most of the people but keep an eye on the final price you are charged especially if you do very short distances.
Fails at document upload
by GlebKhol
Fails to recognize my US and RU passports. Probably works just fine for Europeans (otherwise I don’t know who are all those people zipping around). And you can’t use the service without that.
I wish people would stop inventing yet-another-car-sharing apps on a dime that work like crap, and would cooperate with bigger international brands that actually did spend some money to get their apps working. Terrible.
Incompetence at its best
by Rgiscard
App is still useless after all these years. Automatic verification of documents does not work. Call center verification path for document verification lets you take photos of your passport and driver license, but will not let you take your international driver's permit, which, of course, is required for registration. Helpdesk call enter advises you to use app to register.
The app developers are negligent in this Kafkaesque nightmare.
This app should be forcibly removed from the AppStore.
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- Pulling issues faced by users like you is a good way to draw attention of enjoy vehicle sharing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a enjoy vehicle sharing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using enjoy vehicle sharing.
