GE app not working? crashes or has problems?

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Last Updated on 2014-05-03 by Lemondo Business

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

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Common GE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GE app on iOS and Android devices. Solve all GE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GE iPhone Issues and Solutions

GE iOS app crashes, not working, errors
GE iOS app network issues
GE on iOS has black/white screen

GE Android App Issues and Solutions

GE has errors/crashing/not working
GE server network connectivity issues
GE has black screen

GE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GE app crashes or not working on Iphone (iOS):

Close and restart the GE app on iPhone
Update GE app to the Latest Version for iOS
Uninstall and reinstall GE iPhone app
Update your iPhone to the latest iOS version

Fix GE on iPhone unable to connect to server/internet connection issues::

To resolve GE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GE black/white screen (blank screen) on iPhone:

Follow the GE iOS app troubleshooting guide Here →

GE Android App Issues and Solutions

Fix GE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GE app issues:

Force Stop the GE App
1. On android, goto "Settings" » click GE app. » click "Force Stop".

Update GE to the latest version on PlayStore

Clear GE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GE.

Fix GE unable to contact server/ GE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GE on android.

Solve GE black/white screens issue on Android:

Follow the GE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lemondo Business, developers of GE.

About this app

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