Contact Cradle of Empires Match 3 game Support

by Macscake

I’m not playing or enjoying this game. I am not going to be waiting for two days for the resources to replenish just so that I can play this game. My time is more valuable than that! It is impossible to enjoy this game ever since the Developers made changes and stole my earned resources. I’ve contacted them several times to have them return the earned resources that they stole from me. The explanation given for taking my earned resources was that the developers had received complaints from other players that there resources were useless. So the developers took my resources and set the limits low, to prove the “complainers” wrong and to show the value of the resources. This explanation does not in any way make the theft of my already earned resources right, fair or acceptable. This is especially true since I can spend real money to buy my resources back! It’s really all about the developers greed and the lack of appreciation or concern for players of the game. The Customer Service person actually had the nerve to say that they hope I keep playing and enjoying the game. Why would I play this game when the developers can just steal my things in the game and lie to me about why they did it. This game was already horrible because it cheats so bad and the storylines are random and never make sense. Now the developers are stealing from the players. DISPICABLE!!!

by Fastcatlvr

I have played this game for years & spent quite a bit of $ to get to the level I’m at. Recently, the game has made some changes that have made it more costly & frankly, has me questioning about continuing to play. 1) Setting a maximum amount (340,000) points for each resource. Before the change, I’d accumulated about 32,000,000 on each, which allowed me to obtain bonuses & upgrade the totems, play the Genie, Portal of Worlds, & the Celestial Gate without worrying if I was running out. I WAS NEVER EVEN COMPENSATED FOR THE LOSS OF ALL THOSE POINTS. You could at least have given us crystals in exchange or grandfathered the points in. As I said, I’ve paid a lot to win those resources. Now, I can only upgrade one totem & then have to win a lot more times before I earn enough to upgrade the next. Same for exchanging for bonuses. Can you up the max to at least 1-5 million? 2) The infinity charge used to fill up the energy bar after it expired but now doesn’t. If you want us to play, you should change that back. 3) The Cat’s Meow game - I played it before & got to the Ruby League. It cost too much to play so I’m not continuing. However, the league takes over on the weekends & I’d lose my level if I play any of paw print games. That leaves me with only 2 locations to play for the daily challenge. It’s gotten tedious. Can you set up an opt out of the Cat’s Meow so I can play any location?

by DyreLogan

Sad to see Awem surrender to the greed bug. They had such great games until they succumbed to the same game everyone in the App Store already has. It’s one thing to make greed your ultimate goal, but it’s another thing to steal from other companies and adopt their same exact model. You have so many moves to complete the level and get the boxes broke and pyramids collected, and if you don’t you can spend diamonds to have another go and if you use up all your diamonds, yup, you guessed it, you can buy more with real money. So tired of these games. At least I can go back to their Cradle series, which I already paid for, and replay those match three games without suffering the constant “Give us your hard earned money! Buy our diamonds!” messages whenever they build a level that is far too hard, and they give you far too few moves, to complete. Folks, you’ve played this game before so many times it’s ridiculous. Why waste your time downloading it. Awem has stolen this model from other companies. There is no more originality left…