Contact DiabetesPal

Contact DiabetesPal Support

Published by on 2023-12-28

About: DiabetesPal is a diabetes management software. There is also the companion OS X
App on the App Store.



How to Contact DiabetesPal Customer Service/Support

DiabetesPal Contact Information

Listed below are our top recommendations on how to get in contact with DiabetesPal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DiabetesPal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pascal Freiburghaus



95.65% Contact Match

Developer: Telcare LLC

E-Mail: [email protected]

Website: Visit DiabetesPal Website








Reported Issues: 3 Comments

4.6 out of 5

By Nytetears


Duplicates readings

Something happens in the last update. First the app freezes constantly and when it does run it duplicates or triples your reading. I have gone back 2 years 3 or 4 times now and deleted the duplicates but they keep coming back. Also there is a pop up that says there are duplicates but the app freezes and won’t remove them. There is no delete all so you can upload a backup either. I regret having paid money for this app



By GrindrSuks


It is needed to pay to have the data in the iCloud

I was expecting free app. After entering my datas I found out having data in the iClaud is not free and I thought it was Additionally, one need to pay to continue to use the app after 100 entries. None of these is informed on the description. I am looking for another app free of cost.



By Thenohan


Not iOS Compatible For Sharing?

Tested this app as a cost effective way to be able to download data from meter and create a report. Couldn’t get plastic entering some test data and sending a report. CSV Button doesn’t work. Send report produces a page of HTML! App seems like it would be great if it works!




Have a Problem with DiabetesPal? Report Issue

Leave a comment:




Why should I report an Issue with DiabetesPal?

  1. Pulling issues faced by users like you is a good way to draw attention of DiabetesPal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DiabetesPal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DiabetesPal.


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