Contact DiabetesPal Support
Company Name: Pascal Freiburghaus
About: DiabetesPal is a diabetes management software. There is also the companion OS X
App on the App Store.
DiabetesPal Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pascal Freiburghaus
Verified email ✔✔
E-Mail: info@telcare.com
Website: 🌍 Visit Diabetes Pal Website
Privacy Policy: http://telcare.com/privacy-policy
Developer: Telcare LLC
3 Most reported problems 😔💔
Duplicates readings
by Nytetears
Something happens in the last update. First the app freezes constantly and when it does run it duplicates or triples your reading. I have gone back 2 years 3 or 4 times now and deleted the duplicates but they keep coming back. Also there is a pop up that says there are duplicates but the app freezes and won’t remove them. There is no delete all so you can upload a backup either. I regret having paid money for this app
It is needed to pay to have the data in the iCloud
by GrindrSuks
I was expecting free app.
After entering my datas I found out having data in the iClaud is not free and I thought it was
Additionally, one need to pay to continue to use the app after 100 entries.
None of these is informed on the description.
I am looking for another app free of cost.
Not iOS Compatible For Sharing?
by Thenohan
Tested this app as a cost effective way to be able to download data from meter and create a report. Couldn’t get plastic entering some test data and sending a report. CSV Button doesn’t work. Send report produces a page of HTML! App seems like it would be great if it works!
Have a Problem with DiabetesPal? Report Issue
Why should I report an Issue with DiabetesPal?
- Pulling issues faced by users like you is a good way to draw attention of DiabetesPal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DiabetesPal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DiabetesPal.
