U S Postal Service FCU Reviews

No face recognition or fingerprint access. Many bugs including not being able to see your scheduled bill payments. No notifications from USPostalServiceFCU .

New update doesn’t allow users to login anymore not even on the website!! We can’t access our accounts or balances. This is unacceptable!! Not all of us live near actual branch locations to walk into so we have to rely on the mobile app or website and neither have worked for almost a week!! And the employees can’t give us an update on when this issue will be fixed when we call the customer service number!!

USPostalServiceFCU does not do much. It's great if you only want to check your balance, see transactions, and make a basic transfer. The feature of e-deposit is not even an option, which is the only reason I downloaded USPostalServiceFCU . USPSFCU does not make banking convenient at all.

I have been with Andrews Federal Credit Union for more than 5-7 years, and when I joined USPS Federal Credit Union a month ago, I was so thrill and happy to be with another Credit Union entity that offer money when you make multiple referrals to family and friends. I had referred 2-3 of my friends & family, and made over $50 just by referring people to joined USPS CREDIT UNION. I think banks should make the same offer, and have a second chance program to offer individuals more money. Thank you-C. Taylor.

Not seeing much change if any. I’ve been with this FCU since 2012. It would be nice to have a running balance after each transaction posts to the account. I’m not in the business of giving the bank OD/NSF fees THATS WHY I HAVE MOBILE BANKING!!!

2 Factor authentication is not working in the USPS FCU app on iPhone 14. When you log in to your account it immediately bypasses the 2 factor authentication. This is a major security issue! Uninstalling and reinstalling USPostalServiceFCU doesn’t solve the problem. Rebooting the phone doesn’t solve the problem.

Very basic financial institution app. I’ve been a member for over 20 years. See your balances, make a deposit or transfer, and make payments. Many shortcoming compared to other financial institution apps that I use, including other credit unions and banks. App doesn’t even give you due dates for loans. Password access only. Enter wrong password 3 times and app is locked. There is no option to change that or change your password via USPostalServiceFCU . I guess facial or fingerprint recognition is not secure enough for the credit union Mgmt or it cost to much to implement. App updates talk about security updates but I see no changes. Must be behind the scenes!

It needs to add way more features.. you can't deposit checks from your mobile phone..

USPostalServiceFCU is horrible. You receive notifications the next day vs real time as before. You literally can no longer manage your distributions until after the money is deposited. It seems like every functionality that made the other system great is now something that you literally have to go into the actual facility to request a teller or staff member to do for you. It’s 2022 and I can do LESS banking processes online today than I could with the old system, and sadly the people that work there know it and can’t offer any explanation for it! It’s very disappointing and we ponder if it’s better to move to another FCU? My money has been here since I was a child, and I even have an acct for my grandson, but it may be time to move it all. Do better folks.

In need of serious upgrades....its 2016 thats all I will say

I do love the online services. Although I have a difficult time depositing into my account. (This is the only institution I have this issue with.) I have actually been denied twice a deposit. This has been my only option, as I live out of state(Texas). Sadly someone in or out of the system has ruined it for others. Hopefully this will soon be corrected.

It would be been 5 star if you can enable Touch ID option when signing in...

The old app was out dated and buggy. USPostalServiceFCU has a welcomed modern look and feel to it.
However you still can not look at pending transactions. In order to do this you still need to log into the website directly. Hopefully the USPSFCU could update this function in the future.

I’ve been working for the USPS For 33 years. I joined the credit union shortly after I started. I’ve been nothing but unhappy with the service. When you made some new changes to the establishment, I was unable to log on. I called for days. I left a message and no one called me back. It’s been months and I still haven’t received a return call. I had to figures it out by myself.

I have been a member for over 40 years. Never had a bad experience.

I love mobile banking with USPSFCU! I deposit all my checks that way!

The new version works reliably and is quite fast, providing almost all the information you need without having to go to the full website. Keep up the good work, USPS FCU!

Finally they hv an app. Works great

Can someone from IT fix the bugs on USPostalServiceFCU please

I’m so glad for USPostalServiceFCU 😊