Mahjong Master app not working? crashes or has problems?

Mahjong Master Status

Last Updated on 2023-12-28 by 106 Games Inc.

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Common Mahjong Master Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mahjong Master app on iOS and Android devices. Solve all Mahjong Master app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mahjong Master iPhone Issues and Solutions

Mahjong Master iOS app crashes, not working, errors
Mahjong Master iOS app network issues
Mahjong Master on iOS has black/white screen

Mahjong Master Android App Issues and Solutions

Mahjong Master has errors/crashing/not working
Mahjong Master server network connectivity issues
Mahjong Master has black screen

Mahjong Master iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mahjong Master app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mahjong Master app crashes or not working on Iphone (iOS):

Close and restart the Mahjong Master app on iPhone
Update Mahjong Master app to the Latest Version for iOS
Uninstall and reinstall Mahjong Master iPhone app
Update your iPhone to the latest iOS version

Fix Mahjong Master on iPhone unable to connect to server/internet connection issues::

To resolve Mahjong Master network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mahjong Master black/white screen (blank screen) on iPhone:

Follow the Mahjong Master iOS app troubleshooting guide Here →

Mahjong Master Android App Issues and Solutions

Fix Mahjong Master not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mahjong Master app issues:

Force Stop the Mahjong Master App
1. On android, goto "Settings" » click Mahjong Master app. » click "Force Stop".

Update Mahjong Master to the latest version on PlayStore

Clear Mahjong Master App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mahjong Master app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mahjong Master.

Fix Mahjong Master unable to contact server/ Mahjong Master internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mahjong Master » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mahjong Master » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mahjong Master on android.

Solve Mahjong Master black/white screens issue on Android:

Follow the Mahjong Master android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 106 Games Inc., developers of Mahjong Master.

About this app

The aim of the game is to remove all the playing tiles in the fastest time, while trying to achieve the highest score. Mahjong Master is a free mahjong game based on a classic Chinese game. Tiles must be selected and matched with other tiles of the same picture. Each tile has a picture on it, there are 43 different pictures in total. Whenever you match two tiles, they both disappear, and when all tiles have disappeared the game is over.