> Dear Sir/Madam,
>
> My company is using GroupWise email system and I have both GW email client
> in my laptop and my iPhone (GW Mailbox app).
>
> So far GW Mailbox app is working well until I upgrade my IOS to 13.2.3
> (previous is 12.X.X), now I am having a problem is every time I open GW
> Mailbox app, its moved to the Login window with request to enter URL, user
> name and password. When I enter all these information and click Save, its
> bring me to Mailbox as normal, but every time when I came back, the Login
> windows is appear again, even still remember all information I already
> putted (server URL, user name and password), and just click Save button to
> enter GWMailbox .
>
> Please help support to fix this problem, and here below is my device
> information:
>
> - Device: iPhone X 64G
> - IOS: 13.2.3
> - GW Mailbox: 6.13
>
> Many thanks,
> Tuan Anh
>