Contact Fantastical Calendar Support

by SterlsJ

Decided to splurge and go premium, in hopes to find a reliable & user friendly calendar. App just freezes up and can't do anything on it. Trying to give it the benefit of a doubt, I passed Blame on my phone being the issue. So I did a soft reset on my iPhone but to no avail. So then I decided to download it on my MacBook in hopes of setting it up and just syncing it to my phone from there(🤞🏻🙄🤞🏻).
Ha. . . I guess that joke is on me- since now the app is frozen at the welcome page on my computer. I've tried rebooting & updated the app on both devices now, but still won't work.
So it's been right at one month since I first got this, and not one time have I been able to enjoy using it. Disappointed is an understatement.
***Update:*** No fairy tale update though... Just wanted to warn you all that trying to cancel this is not like the norm where you can simply go to your subscriptions and stop this one. You have to jump through hoops to even find the option to do it! Took me over two months to successfully do so and that was only because I had to email them to ask to cancel only to find out I had to go to their website on a computer.... Log in.... Go to settings and then billing and finally you have the option to cancel at that point. It is unreal the effort required to do this. Zero stars all the way around for me.... Now I get to waste more time requesting a refund for this unusable app!

by Gpnagy

I have been a longtime Fantastical user and have been pretty happy with the app, until now. Up until the recent update, the app always worked pretty flawlessly. But then came version 3. Let's start with the introduction of the subscription nags. The upgrade notes indicate that v2 users won't need to pay the subscription to keep using the app. But the reality is, it sure doesn't feel that way. The app has popped up the box to subscribe multiple times with no apparent way to close that box (aside, of course, from clicking on the Buy button.)

But here's the main issue with the latest version - reminders are no longer showing up. To be clear, some reminders appear and others don't. It seems to be fairly random. In v2, reminders and everything else worked perfectly. The *sole* purpose of this app is to aggregate events and reminders. If the app can no longer provide that functionality, it's 100% useless - hence the one star rating. The latest version of the Fantastical app (v3) simply does not provide the most basic functionality it is designed for. In this case, the developers made sweeping changes that no one asked for or wanted, in order to introduce a subscription revenue stream. In the process, they broke the app's most basic core functions. Unfortunately, it seems that like many other people are saying, it's time to start looking for an alternative app.

by Jeeves78

I’ve been a longtime supporter of Fantastical. Their products are notorious for having a premium price (both on Mac, and iOS platforms), and at that, you still have to purchase the app multiple times to use it on every platform. Needless to say, I bit the bullet and paid their premium price, on each platform, because it really is such a great app.

That being said, I find it utterly mind-blowing that the already premium price was not enough, and the app has now transitioned to a subscription-based business model. This is completely ridiculous. Version 2 had minimal updates over the years (at least to justify re-paying annually), and I wouldn’t expect version 3 to offer valuable updates annually either - this is a calendar app, plain and simple. When other apps transition to subscriptions, it can make sense when there are server costs for holding the users’ data and running servers for the APIs - this is definitely not true for a calendar app (that sources data from third-party calendar providers). Granted it’s a great calendar app, but version 2 covers all of my needs quite effectively (and more).

Again, the apps were expensive in the first place and I’ve been a loyal supporter, as I enjoy using this app. Switching to an annual subscription just screams money-grab. If you want more money, charge outright for version 3.0 and give PDF customers a heavy discount.