Contact Contact Cleanup Support

by Gibsae02

I had very high hopes for this app after reading all of the positive reviews. My issue was that I had (obviously) duplicate listings after adding contacts from different sources- I.e. FB, LinkedIn, manual entry, etc. When I used this app to recognize and merge duplicate contacts, it erased many contacts completely (strangely, it seemed to target some of the people I most frequently communicate with), and for others, my texts would be labeled “Maybe: [contact name],” even after I would go into the contact and manually correct the contact. The app purports to allow you to undo and changes made, but this feature did not work either. I wrote an email to their help department (of course they do not provide any phone number) regarding my issue and distress over paying even the small amount for the full version, and received ZERO response. Thankfully I had backups of my phone on iCloud, and was able to restore my contacts. Interestingly, I had to go back several days before I purchased the product in order to get a fairly correct list of my contacts, and EVEN THEN, some contacts that I knew were in my phone prior to the use of this product did not come through. My concern is that I happened to notice this because I was actively engaged with a couple of the contacts at present. I have no idea how many others were affected or corrupted by this app. Please beware of using this product and spending $ on it.

by Drivestraight

First of all, beware, there is NOTHING this app will do until you pay. It is not a free app.

Purchased this a couple weeks ago to clean up duplicates. Initially it seemed to have done so, but denuded the contacts' names.
Example: started getting texts from telephone numbers without any of the names attached.

After repealing the duplicate merge, and performing the back up -- things are still pretty funky. For some reason now the phone is mistaking one person from another (closely-related) person, for instance if I ask Siri to send a text to "Joseph Alexander", it will get the text ready but have it addressed to a separate contact, "Harold Alexander".

Now mysteriously also can't find certain of my contacts' details. If I try to send an email to "Joe Jones" it will say "I don't have email address for Joel Jones", but in contacts, there it is.

This has never happened before using this app and on doing it. Something screwed up.

I had sent an email to the creator of the app, but I have not received any reply.

I should have spent more for a better app.

by THISISABIGSCAMYOUSUCK

What is offered here, would be useful and Save me a lot of time. However, you go through this process of getting ready to merge everything and then a pop-up comes up wanting you to join the “Premium” Service. So you invest time, which ends up being wasted and less you want to pay. It would be nice if developers were honest and put their product out there honestly. I think they would be surprised that if people knew up front with the deal was they would do just as good. These people got One star only because I couldn’t give him zero. Stay away from these scammers. If you want to do it manually, you wouldn’t of wasted time to download the app in the first place. WASTE OF TIME!!!!!