Contact Cleanup Duplicate Contacts Support

I had previously purchased this app for my iPhone. Although it was a few years ago, I'm still using the same device and the same AppStore account. But I had to pay again (after the analysis) to be able to merge the contacts lists. That's a shame. Update: I reached out to them last year and they suggested a solution which didn’t work. I tried to de-dupe again now and the same issue persists. It asks me to update. Now, however, it says I already purchased and that I could update for free. When I accepted the free update though, it failed. This has nothing to do with my payment details or AppStore. Something with this app is not clean.

I gave it one extra star because I was able to actually get rid of hundreds of duplicate contacts. However, I had assumed that those duplicates might actually merge into one contact so if there was data in one CV and not in another, they would combine missing data into a more comprehensive, complete contact. But no, instead it took just one (random?) duplicate and dropped all others. I have so many contacts and I’m not sure where they were added from: iPhone, Google, business emails, random website additions… who knows, but I don’t have time to go through over 1500 contacts and clean up every one of them. That’s why I wanted an app like this. I would love to give this a 5 star rating if you were able to restore my lost contacts and then merge all data from one name into one full and complete CV, then go ahead and remove the duplicates. I must say, I completely lost some names altogether as well. I’m not sure how some name’s duplicates were ALL considered dupes and were then ALL removed. 🤷🏻‍♂️ please do an update where contacts from multiple sources will be merged into one. Thanks.

Not the best experience with this powerful app. It did reduce my contacts from 10,000 to 6,000 but it did not resolve many duplicate entries. I could live with that outcome. However, it failed for me by eliminating, or failing to transfer, a great number of my group addresses... not completing all entries in a group and leaving a significant number of them totally blank. I figure it will take some serious reconstituting using past emails to get these groups restored for my administrative, teaching and business needs. If you use this app, be sure to pay attention to backing up your group contacts first.