Contact Pick n Pay Smart Shopper

Contact Pick n Pay Smart Shop Support


Company Name:

About: The Pick n Pay Smart Shopper app makes accessing your Smart Shopper benefits
easier and unlocks savings for you. Get your virtual card exclusively to the app.


 
  2024-11-01

Pick n Pay Smart Shop Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pick n Pay



Verified email ✔✔

E-Mail: isdevops@pnp.co.za

Website: 🌍 Visit Pick n Pay Smart Shopper Website

Privacy Policy: https://www.pnp.co.za/mobile-app-privacy-policy

Developer: PnP Omnichannel








3 Most reported problems 😔💔

4.5 out of 5

Checkers is better

2025-02-20

by Vodacom Business User

You need to change your developers for your App PnP is lagging Checkers and Woolies!

I get an email from PnP that I have new Vouchers for Smart Shopper. I login and there are no vouchers?!

PnP you seriously have problems, it is one way to lose customers considering you are also 25% more expensive on most groceries now compared to Checkers and Woolies

Nice idea BUT...

2025-02-21

by BassBlender

Designed for iPhone and not iPad which isn't the end of the world but the navigation is terrible. You spend more time trying to move around the screen and see what's what than actually seeing what offers are available or being productive with your points. There's no screen scaling either...

It's quicker for me to drive to the store to use the kiosk than this rubbish!

Try again guys...

Still need physical card

2025-02-22

by Garfield3239

I have been a fan of this app, but now Pick and Pay have decided that you need the physical card to get your points, so what is the point of having an app when you still need the card with you. Because they cannot control their internal fraud the client has to suffer. The app is good but the processes flawed


Have a Problem with Pick n Pay Smart Shopper? Report Issue




Why should I report an Issue with Pick n Pay Smart Shopper?

  1. Pulling issues faced by users like you is a good way to draw attention of Pick n Pay Smart Shopper to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pick n Pay Smart Shopper customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pick n Pay Smart Shopper.


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