Contact inRoute Support

by Lilsismin

I downloaded this app hoping it would help me plan the best route for my 1600 mile road trip. What I need this app doesn’t offer. Specifically it doesn’t show you where the halfway mark is. I need to know these to help me plan for gas stations etc. Moving pins and changing pins is cumbersome and not at all easy. Basically this app helps people create a pretty map and that’s it. If you need help planning good luck cuz you’re on your own with an old paper fold out map or an Atlas. Most younger people will probably be lost because they have to know what a map and Atlas are …..

So I received a developers response saying I could do both these things….blah blah blah. The instructions to do the simple things I requested was so difficult and NOT AT ALL easy to execute or get desired results. I thought ease of use was the point of these apps? I’m a highly educated person and also have a lot of common sense….I’ve worked as a technology coordinator for 2 schools and I had a difficult time with this app. It has potential….but at this stage of the game it just doesnt help. Maybe it’s set up for Tech wizards only. I’m not one of those but I’m also not tech ignorant. Just a regular person who doesn’t like this app.

by Kayregie

This is a totally helpful app when planning multiple stops , but there is a flaw. When I was adding stops, about 30 to my route , and I optimized my route I see that the route will take me out of an area where I need to make multiple stops , take me to an area where it should be listed as a last stop and re route me back to the original area where I need to complete my stops. It’s doesn’t make sense. I would rearrange the points and see you hat my née travel is actually less in time than the optimized route. This needs to be fixed. Also , when rearranging my way points , I have to get out of the map and rearrange the stops , I wish I can stay within the map and see my way points and rearrange them from the map view and not within the listed route view. I would like to see what stops I need to rearrange without going out of the map.

by PNW Mtbiker

I have been looking for a way to customize maps and routes fo awhile, specifically for motorcycle travel. I will create maps on google maps, save the maps to icloud and import the .kml with this app into its interface, thats where it starts do go downhill. Too many little isues to mention here but for a 3000 mile trip (891 miles there, 891 miles back and the remainder split into 5 different rides) I fought the app the entire time. You need to be able to pause navigation if you go off route...but if you do go off route..it cant seem to figure out where you are and even get you back to where you were going. I ended up finding a way to use google maps and sometimes iOS maps and ended up with a better experience, definately not worth a subscription in my opnion. too many things made it "not for me"