Contact My Benefits Accounts Support
Company Name: Plansource
About: My Benefits Accounts is a mobile app from PlanSource that will allow you to
manage your account(s) with ease and convenience. This app shares user
authentication with the PlanSource Participant Portal, so as long as you are a
registered user with the PlanSource Participant Portal you will be able to
download the My Benefits Accounts app and log in to immediately gain mobile
access.
My Benefits Accounts Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit My Benefits Accounts Website
Privacy Policy: https://plansource.wealthcareportal.com/Page/PrivacyPolicy
Developer: PlanSource
3 Most reported problems 😔💔
The worst app ever!
by Ed Disappointment!
This app is the worst app I have experienced. Below I will list its short comings.
1) each time you leave the app. It signs you out and you have to start the process over and over again.
2) the app lacks any customer support
3) the app will provide denied notices, but the notice fails to explain why a claim is denied.
4) when you are reviewing transactions/ claims. If you click the detail link which always lack any explanation. Therefore that option t is worthless, but worst thing it does. It it takes you back to the beginning of the transactions. So you scroll down trying to find where you left off.
I can go on and on, but it’s clear this app was cheaply designed and does even attempt to make itself user friendly. Furthermore, the most frustrating thing about this app that it constantly closes and you have to repeatedly have to sign in. In addition, it fails to provide the basic support data and the lack of detail in the denied claims is amazing frustrating and worthless.
Wants an update when no update available
by Dragonfly1600
Application keeps wanting me to update and won’t work. The application has no update available. I have removed the application and reinstalled the latest version multiple times now and still wants an update. Please fix your application.
S..L..O..W
by Happymattieb
Very slow app now, i feel like they’re are a lot of new bells and whistles that don’t actually help, but now slow down the app. I don’t need a performance review every time i login, i just want to check my balance and upload a receipt.
Have a Problem with My Benefits Accounts? Report Issue
Why should I report an Issue with My Benefits Accounts?
- Pulling issues faced by users like you is a good way to draw attention of My Benefits Accounts to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My Benefits Accounts customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Benefits Accounts.
