Contact Blue Duck Scooter Support
Published by Blue Duck Express Inc. on 2023-08-07 About: Blue Duck is giving users access to dockless personal electric vehicles at their
convenience. Whether you're headed to work, out to lunch, or trying to get to
class on time, Blue Duck is a fun, easy option to help you get where you're
going! Powered by the Razor Micromobility Platform, Blue Duck is coming soon to
urban spaces near and far.
How to Contact Blue Duck Scooter Customer Service/Support
Listed below are our top recommendations on how to get in contact with Blue Duck Scooter. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Blue Duck Scooter. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Blue Duck Express Inc.
Verified email
Contact e-Mail: [email protected]
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Developer: Blue Duck Express Inc.
E-Mail: [email protected]
Website: Visit Blue Duck Scooter Website
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Reported Issues: 4 Comments
By Kimberly Silva
2 years agoI have the app for using a scooter. I have two separate invoices for the two charges I made for using the scooter but there are two more charges in my bank account for $5 each, the $5 charges can not be found in the app. What are the $5 charges for?
By Scotty's Hottie
Doesn’t work
We had a difficult time getting the scooters to work the first time we used them. One scooted has 92% battery life but kept stopping randomly. It also took us a long time to get the scooters activated. We switched scooters and they finally worked. We tried to use the scooters again the next day but the app didn’t show any scooters in the area. We tried deleting the app, updating the app, calling customer service (no answer), and creating a new account. Eventually we had to give up because we had a limited time in town and already wasted the entire morning trying to find the scooters. Honestly don’t waste your time
By (quis)
Technical issues
It is a chore to signup, the link on the scooter that sends you to the App Store didn’t work for me. One I searched it on the App Store logging in takes forever it asks for credit card info instead of Apple Pay like every other scooter brand out, so that took more seconds of my time. When you finically get to log in it makes you log in again after finding a scooter. And their forgot password link doesn’t work it sent an email to my phone that I never recover about restarting my password
By Thebirbs
Onerous UI
Tried to take my family. Of course they demand that you have a separate account for every rider. Then the place where I rented it all of a sudden was not a place where you could return it. And when there are lots of scooters there, you cannot see how much power is in the one you rented until you are already committed so one died and we had to ride double on the way back with the others. Who knows what they will try to do to me about the one we left behind.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Blue Duck Scooter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Blue Duck Scooter.
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