Contact PixVideo AI

Contact PixVideo AI Support


Company Name:

About: Turn your ideas into stunning AI-powered videos and photos with Zyntra. Whether
you want to create cinematic effects, generate artistic avatars, or bring your
imagination to life, Zyntra makes it fast and easy.


 
  2026-03-16

PixVideo AI Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit PixVerse Website

Privacy Policy: https://docs.pixverse.ai/Privacy-Policy-97a21aaf01f646ad968e8f6a0e1a2400

Developer: PixVerse




Privacy & Terms:

https://docs.google.com/document/d/1sY1xwyxv2jdPFzd9NShhO4HNZNjmMFTG62fH1MO-3Dk/edit?usp=sharing





3 Most reported problems 😔💔

4.3 out of 5

I feel scammed

2026-05-17

by Josephine_D

I could have sworn this app was called PixVerse. Because thats the app I’d been using, and decided to purchase a year. I assumed this was an updated version. Looked just like PixVerse, but I now think they ripped off PixVerse by copying it and marketing it as PixVerse to steal traffic on the App Store away from them!. So now I’m stuck with a year of this scam version that puts out horrible work that you can’t even download.

Noice the app has another name, similar to yet another app in the App Store!!!

It even says PixVerse on the receipt in Apple Pay! SCAMMERS!!!!

Terrible

2026-05-18

by Rissa67

I don’t usually write negative reviews about apps, but this one is terrible. I subscribed today because I really like PixVerse, and I heard this app is a former version of it. To my understanding, you need to accumulate tokens to generate videos or make purchases. If you’ve already paid for a subscription, why do you need tokens to generate a video? Please give me a refund, or I will report this app to Apple.

Terrible app

2026-05-19

by Rp890

I had originally purchased a pix app for a yearly subscription but when I tried to open it, the App Store no longer stores it. I then purchased this app and it’s absolutely terrible. I feel like I got ripped off twice! I hope I’m contacted by the company for a refund.




Have a Problem with PixVideo AI? Report Issue




Why should I report an Issue with PixVideo AI?

  1. Pulling issues faced by users like you is a good way to draw attention of PixVideo AI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PixVideo AI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PixVideo AI.


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