Contact BigRoad ELD Support
Company Name: Complete Innovations Inc
About: FC BigRoad ELD is an easy-to-use electronic logging device FMCSA certified and
third-party certified in Canada. Use it alone or as part of the Fleet Complete
Insight Solutions suite of software products to run your entire business
smoothly and efficiently.
BigRoad ELD Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Complete Innovations Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit FC BigRoad ELD Website
Privacy Policy: http://www.bigroad.com/privacy?utm_medium=referral&utm_source=google&utm_campaign=play-store-listing
Developer: BigRoad Inc.
Privacy & Terms:
http://www.facebook.com/BigRoadInc
Can I trust BigRoad ELD app?
Protect your data and wallet. We investigate the developer's website (Bigroad.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
A nightmare app for driving
by Kikele2510
You are driving and the app jump to on duty by itself. You realize at the end of the day, of course, by mistake allow me to drive more than 11 hours, but at the end of your shifts: the app updates and recognizes you drove more than 11 hours. Thanks to this horrible app and terrible service DOT stop me and got violations on my record.
SECOND PART: when you call costumer services( around 40 minutes) they blame on you saying you unplug the device, or blame if you are using the Bluetooth of the car audio or earphones. I stopped using this devices and problem still. So when I did last call the agent said: you should move from IOS to ANDROIDE, we having issues with iPhone. They lost your location frequently. Honestly, I lost my money because I paid the year in full, but I move to KEEP TRUCKING( more expensive) but I am so happy. Now I have a app controlling my job, no when I had BIG ROAD, that I had to checking the app all the times
Goes Beyond Total Garbage
by Tazworld
This has become the Worst Software i have ever had to use for logs. As of today it updated all by itself an wiped out all my logs for the past two weeks. This is the final straw for me an im pushing my company to switch to another program for logging. There so called cust "non support" is just that. Days without return calls or e mails that go un answered. They rushed this crappy app to market just to cash in on the mandate. Congrats another customer lost due to your lack of support. Will look into KT an Rand they have real customer support an try to fix issues not hide them an blame the user!!!!!
I recommend you look elsewhere for Elog software and devices. There's is total crap an the DOT has even told me this during random checks. As soon as they ask what software we run and I tell them they just shake there head an Say I don't even want to see your logs. That software is nothing but a headache for drivers an us.. Wow that makes me want to ask how did they ever get approved for use...
Great Lakes Tucking (owner)
by Lennybrad
I’m not sure about any other ELD but this one i will not be renewing. You can’t edit or change when vehicle is in motion. You can’t make it go to drive or take it off drive because the software locks you out. Very unfair. You are locked out of drive editing all of the time. Several times the software hasn’t recognized when I’m driving or when I’m off duty. Support is HORRIBLE!!!! Good luck trying to get anyone to return your calls or even answer questions. The software will not allow you to access any editing regarding drive time anytime regardless if your diving or not. Many times I’ll be driving and it will stay on duty. Can’t change it so now I’m considered being dishonest with my logs because the software has a glitch. Don’t waste your time or your money with this system. It WILL get you aggravated and most likely in trouble. I’m considering hiring an attorney to get my money back. Not happy at all! If I could I wouldn’t give this any stars for a rating
Have a Problem with BigRoad ELD? Report Issue
Why should I report an Issue with BigRoad ELD?
- Pulling issues faced by users like you is a good way to draw attention of BigRoad ELD to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BigRoad ELD customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BigRoad ELD.
