Contact SPOTIO 1 Field Sales App Support

Spotio forced the company I work for to transfer from spotio legacy to 2.0 and it has been ROUGH. They went from primary colors to pastel colors that are not easy to identify. My pins will change colors 2-3 times as I zoom in and out which makes identifying them impossible. In legacy if you tapped a pin it provided pin info in the bottom without going filly into the pin.. now you must go into the pin, scroll all the way down just to find out it’s a cold lead. Planning on switching since they told me colors changing is impossible until I sent them the video. Then they said “IDK”

Beautiful app. Too bad it’s slowing me down more than helping. I agree a lot with a previous reviewer here, it’s focused more on the owner and not on the rep. My dashboard tracks all activities except the ones that matter to me as a door to door rep, such as visits and appointments set. I wants ratios, visits-contact, contacts-appointments, appointments-closed, Seeing my performance grow is the foundation for me and my future reps. Another gripe is door-to-door mode is hard to work. I have info tap and I love the feature, only problem is if I knock on a door and no one answered, info tap will stop working for that address. Even if I revisit and get contact, info tap stops working after the first visit making me manually input the contact info. Half the time you won’t get first contact so half the time the feature isn’t useful. It’s a beautifully appealing app, I want this app to work and I love how they are trying to be more of a CRM. Can’t let the basics slip. Maybe Sales rabbit can be more useful for me

Our team here has used Spotio for a good while and it has been awesome! They have amazing features that keep everything organized and it’s much more colorful than other tracking apps we’ve used. The pipeline features are easy to use and handy and have helped our customer service a ton. Using it for our door to door team has been easy to track houses and it’s easy to update statuses quickly helping the process go much quicker.