Grow Therapy Reviews

Grow Therapy Reviews

Published by on 2026-04-06

🏷️ About: Welcome to Grow Therapy – mental health care that’s easy to start, covered by insurance, and flexible enough to grow with your life. Whether you're working through anxiety, stress, burnout, relationships, or life’s ups and downs, Grow helps you find the right provider, book quickly, and stay supported before, during, and after your sessions.


Is Grow Therapy Safe to Use?

We Investigate the app owner's website (Growtherapy.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
94.6%

😎 Positive experience
5.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 4,114 combined software reviews.

Is Grow Therapy Safe?
Grow Therapy does not appear safe based on available data.
5.4/100

  Safety Analysis »»

Is Grow Therapy Legit?
Grow Therapy does not appear legitimate based on our analysis.
5.4/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Horrible billing dept

I don’t mind GrowTherapy except a few things. First, your start page is AI. I’m sorry, I don’t want AI in my face.
I’d rather have my appt page as start up.

Second and more importantly, the billing on this platform is horrendous. My appointments are constantly getting canceled on me due to non payment, but I have a current up to date card on file. So what is the actual problem if I’m in for autopay? By the time it resolves I’m unable to reschedule my appointments.

Do yourself a favor and skip grow therapy. This service is a huge mess with billing and they can’t help you, ever.

Misrepresent Medication Mgt

Grow Therapy will not prescribe controlled medications. They knew at the outset that I had been taking 2mg of a benzo. Benzodiazepines are controlled medications. My assigned provider lied on my second visit. Told me she ordered 3 meds to my pharmacy. One was a benzodiazepine. Never said one word that Grow Therapy will not prescribe benzodiazepines. I ended up in a hospital from abrupt benzodiazepine withdrawal. Beware!

Why.

I’m so exhausted with AI being shoved down our throats at every turn. AI has no place in therapy. I was so excited for Grow to finally have an app, but this is 100% an immediate delete for me because of the AI.

Zero customer support

And I mean ZERO. You will lose your mind if you need to contact support for any reason. It’s simply not there. You will be sent on an AI generated goose chase, never speak to an actual person, and lose your medical care in the process. I have even submitted a complaint via BBB. DO NOT USE THIS COMPANY THEY DO NOT CARE ABOUT THEIR CLIENTS

AI CHATBOT

The homepage is an AI-chat bot. Not your provider messages or a schedule of your therapy sessions, BUT A USELESS CHATBOT. I meant to message my therapist and instead messaged the AI which made me more upset. Why would my most accessible resource be AI? I can’t even turn it off. I want it gone from my homepage. I want to access my messages with my THERAPIST when I open my THERAPY APP

Stop forcing AI on people

I’m glad Grow finally has an app but why does GrowTherapy have to open to an AI chatbot? Literally who asked for this? If there must be an AI chatbot can we at least move it to a tab and have GrowTherapy open to a dashboard?

Its alright

Easy to access now but a little confusing and i genuinely think the ai is unnecessary

Why is AI the FIRST Page?

I was extremely excited to find the growth therapy app because I thought it would really streamline the process of getting on calls and the like. But any usefulness I feel GrowTherapy has is completely negated by the fact that when you open up GrowTherapy , it takes you to an AI Chatbot. I disagree completely with the use of AI in a therapy setting (as it has genuinely been known to encourage psychosis and suicide in some extreme cases), and while I understand some people might still find the feature useful, I think it is completely inappropriate to have it on the very first page when you open GrowTherapy . Perhaps the real messaging to real people should be first, or a calendar with upcoming dates like the computer site.

App Not Available

I should not have been blasted with push messages that told me GrowTherapy was available only to log in and get a message stating that my location is restricted from accessing GrowTherapy . I’ve been wanting an app since I started using grow therapy so this experience felt like a letdown.

App does not work

I love grow therapy! But GrowTherapy does not work for my area I guess. I wish it did because it would be easier to access and get notifications. Instead I have to go to the actual website in the web browser. Hopefully, this can be fixed soon.

I’m thankful

I’m thankful for this platform and the services that I’ve received individually and as a couple. It’s made all the difference.

Sherry Gambrel

She is truly awesome!!

Glad I decided to try Glow

I’ve been working with my therapist weekly for a month and an half. I am seeing changes in my mindset and able to acknowledging areas I need improvement on. Overall, I’m glad I signed up and my insurance covers my sessions.

Exceptional

I finally found a therapist that works perfectly for me. The platform, the ease of use and the ease of booking appointments has made it worthwhile.

Grow Therapy

I don’t know if we are supposed too write a review here about actual Grow Therapy ooorrrrr just GrowTherapy . But I am thinking GrowTherapy ?
App is super cool and convenient, easy too use, fast.
No complaint’s at all

Amazing therapist and med management

I have been lucky to find two very educated and clinically well versed female therapists and med management CRNPs. As a woman this means a lot because the variables of our health our often overlooked. I feel like I’m getting well rounded treatment.

My Experience

I love that I was able to find someone I was able to connect with and that they get me. I feel like I can tell her anything. She like a best friend, but will hold you countable and check you when your wrong.

Great to have an app with more tools!

There are still some bugs I encounter when opening app but I’m glad it’s here to make messaging, making appts, etc easier. I do really enjoy the new AI tool. I’ve used it a few times and it takes an evidence -based approach when I have to work through issues outside of my session with my therapist. It’s been there when I really needed it and a good complement to therapy. It looks like they trained it well for its purpose, not just fluff and information you can’t really use or apply on the moment. I look forward to see how GrowTherapy evolves and gets better. So grateful to grow therapy for making therapy and mental health accessible to those that really need it. I ran into so many obstacles with providers not taking my insurance before. Grow therapy changed my life.

Love this app

I think GrowTherapy is wonderful. I love the AI chat option. Sometimes when you experience things it’s nice to have a space to process them right when your emotions are freshest. It can bring a lot of clarity to a situation. And it also helps with details. I love that your therapist is able to see the chat (if you allow it). Would love to see previous notes from other past session on GrowTherapy too!

Matthew Miller

I have seen a lot of therapists over the years, but I have never had anyone that treated me as kindly as this man has! He explains things to me in a way that I can understand. I have audhd and anybody that has problems with this type of disorder, I recommend him completely.



Is Grow Therapy Safe? 🙏

Grow Therapy does not appear safe based on available data. JustUseApp Safety Score for Grow Therapy is 5.4/100.
This assessment is based on our NLP analysis of 4,114 user reviews. Combined with the app store average rating of 4.8/5.


Is Grow Therapy Legit? 💯

Grow Therapy does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Grow Therapy is 5.4/100 .
This conclusion is based on analysis of 4,114 user reviews.




How was your experience with Grow Therapy? Post a Review




Features

At the heart of the Grow app is coach, a conversational AI tool built specifically to support your mental health between sessions.

Book and join sessions, message your provider, and grow between visits with guided support, reflection, and practice from coach.

Welcome to Grow Therapy – mental health care that’s easy to start, covered by insurance, and flexible enough to grow with your life.

Whether you're working through anxiety, stress, burnout, relationships, or life’s ups and downs, Grow helps you find the right provider, book quickly, and stay supported before, during, and after your sessions.

With over 1 million clients served and 3 million+ sessions delivered, Grow has built trust the old-fashioned way – one session at a time.

  Contact Support
Developer:
Grow Care, Inc.