Contact Candle Support
Company Name: Encore AI Labs, Inc.
About: Candle – The Ultimate Couples Game for Staying Close
Most relationships
don’t end in one moment, they drift apart over time. Missed check-ins,
surface-level conversations, busy lives, and routines replace real connection.
Candle Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Encore AI Labs, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Candle Website
Privacy Policy: https://www.trycandle.app/privacy
Developer: Candle Team
Privacy & Terms:
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4 Most reported problems 😔💔
How do we increase the daily time that we set at the beginning of using the app? Where do I change this?
Great until it wasn’t
by Jaaaaeeeeeeeeeeee
Me and my significant other LOVED this app until we got to a point where it said we only have a certain amount of free questions left, then one of us has to pay $40 a year or $5.99 a month… We’re not paying the cost of a streaming subscription for an app that I use once a day for 10 minutes maximum… I could see if it was for cooler special features, but I believe all the questions should be free. We will be deleting when we run out of free questions.
Love It!!
by M.Gilland
My boyfriend and I have had this app for a while and we love the fact that we can draw each other little portraits! One thing we both wish was that there was a gallery that would save our drawings in, we’ve just been saving them in our camera roll. I highly recommend this app to everyone, i just wish there was a gallery.
the absolute BEST relationship app to stay connected with your partners or friends!
by Mimiso75e
So ive been with my girlfriend for 4 years and ive never seen anything like this. this app changed our relationship when we were going through a rough patch, the questions are actually really fun and deep and i’ve learned so much about her i never knew. we even tried a farmers market date the app suggested that we didn’t even know was near us and had such much fun
The only thing i’d fix is the date ideas, sometimes they’re from past weekends. and pls add more games!! would love to see how we stack up against other couples too. this is honestly the best designed couples app i’ve ever used, props to the team. we use it every day and plan on being life long users. thank u so much for making this!
Have a Problem with Candle: Couples & Relationship? Report Issue
Why should I report an Issue with Candle: Couples & Relationship?
- Pulling issues faced by users like you is a good way to draw attention of Candle: Couples & Relationship to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Candle: Couples & Relationship customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Candle: Couples & Relationship.
