Contact Amex Travel Support
Company Name: American Express
About: Turn travel dreams into dream vacations by booking through Amex Travel. Whether
exploring new places or finding the right hotel, the Amex Travel App can help
you get there.
Amex Travel Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of American Express
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Amex Website
Privacy Policy: https://www.americanexpress.com/us/content/legal-disclosures/online-privacy-statement.html
Developer: American Express
Privacy & Terms:
https://www.americanexpress.com/en-us/travel/terms-and-conditions/
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3 Most reported problems 😔💔
An extraordinarily poor an idea
by Marcnorl
how is it in 2025 anybody is deploying such poorly designed apps? First of all a stupid reason to force me to now have two separate apps for AMEX. And then after I’ve been forced to do that, I cannot filter by the options which allow me to use my benefits. In the past, I would search for a hotel in a city, and there would be selection buttons where I could select the hotel collection. And if sold out it would show up and say sold out. Now, as an example, I search Syracuse and there are zero options for fine hotels or hotels collection. So, does that mean those hotels are sold out and so doesn’t present? Or does it mean that there are none in the collection in Syracuse? Well, now, after having to download a second app, which never went through any usability testing, I have to call into the call center to speak to an agent who also wasn’t able to answer that question. So here is the short of it if you want to know if there is a hotel collection property in a city, download a second app, then call into the call center, then go to Google and ask AI if it knows.
Logs me out way too quickly
by Reviewer_review
It takes less than 5 minutes of being in another app before this closes in the background and requires me to log in again. Add onto that the fact that they don’t save your search history and you get a very frustrating combination that makes me re enter my search parameters over and over again when I’m trying to do research. This is no better than the website was in the first place for specifically this reason.
Amateur attempt
by B. K. I. E.
Basically a glitzy splash screen that immediately reverts to a browser which kicks you out after a single search. Just garbage. It’s why I’ve not used the travel app on the web either. Amex is just too difficult to use. Expedia is so much better and I have the Amex platinum card but even the points you earn aren’t worth the pain of this absolutely terrible app.
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- If you are a Amex Travel customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amex Travel.
