Contact MRT Buddy

Contact MRT Buddy Support


Company Name:

About: MRT Buddy: Your Companion for Seamless Commuting in Dhaka Say goodbye to the
hassle of unexpected low balances and keep track of your travel history
effortlessly. MRT Buddy allows you to check the current balance and view the
last 10 transactions of your Dhaka MRT and Rapid Pass transit cards—all in one
convenient app.


 
  2024-11-20

MRT Buddy Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MRT Buddy Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Aniruddha Adhikary



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MRT Buddy (for Dhaka City) Website

Privacy Policy: http://mrtbuddy.com/privacy-policy/

Developer: Aniruddha Adhikary





Can I trust MRT Buddy app?

Protect your data and wallet. We investigate the developer's website (Mrtbuddy.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.9 out of 5

Has potential

2025-03-08

by Zaphkeil

I mean it’s a good way to know when your balance is running out and all. But this has a much larger potential.
The only reason I’m giving 4 star is that it’s actually a start of something actually amazing. If the developers can add the feature to recharge your card from this app, and in future add the option to use the card through the phone by phones own nfc system. That would hit the mark.

Card top up & nfc

2025-03-09

by Tasnimul Hasan Anim

If we could top up our card balance with online banking by using this app, it would be more better. Also, if we were able to use this app as a MRT rapid pass, then we wouldn’t need to carry our rapid pass card anymore. We will be able to use our phone as a rapid pass

Essential Tool for MRT Riders!

2025-03-10

by Mhshajib

As an occasional user of the MRT, MRT Buddy has completely changed how I manage my travel. This app eliminates the need to physically go to a station and wait in line just to check my card balance, which is a huge time-saver.

The app’s interface is crisp and intuitive, making it straightforward to use right from the start. It allows me to quickly check my balance anytime and anywhere, which is perfect for planning my trips ahead of time. The real-time updates are a bonus, keeping me informed about any service disruptions or changes.

Kudos to Aniruddha Adhikary & team for creating such a practical app that caters not only to daily commuters but also to those like me, who use the MRT less frequently. MRT Buddy is a must-have for anyone who values convenience and efficiency in their public transport experience.

Highly recommended for every MRT rider who wants to stay informed and prepared!




Have a Problem with MRT Buddy? Report Issue




Why should I report an Issue with MRT Buddy?

  1. Pulling issues faced by users like you is a good way to draw attention of MRT Buddy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MRT Buddy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MRT Buddy.


Alternatives