Scan World Status

Last Updated on 2024-11-07 by WUHE Technology Limited

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Common Scan World Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scan World app on iOS and Android devices. Solve all Scan World app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scan World iPhone Issues and Solutions

Scan World iOS app crashes, not working, errors
Scan World iOS app network issues
Scan World on iOS has black/white screen

Scan World Android App Issues and Solutions

Scan World has errors/crashing/not working
Scan World server network connectivity issues
Scan World has black screen

Scan World iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scan World app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scan World app crashes or not working on Iphone (iOS):

Close and restart the Scan World app on iPhone
Update Scan World app to the Latest Version for iOS
Uninstall and reinstall Scan World iPhone app
Update your iPhone to the latest iOS version

Fix Scan World on iPhone unable to connect to server/internet connection issues::

To resolve Scan World network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scan World black/white screen (blank screen) on iPhone:

Follow the Scan World iOS app troubleshooting guide Here →

Scan World Android App Issues and Solutions

Fix Scan World not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scan World app issues:

Force Stop the Scan World App
1. On android, goto "Settings" » click Scan World app. » click "Force Stop".

Update Scan World to the latest version on PlayStore

Clear Scan World App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scan World app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scan World.

Fix Scan World unable to contact server/ Scan World internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scan World » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scan World » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scan World on android.

Solve Scan World black/white screens issue on Android:

Follow the Scan World android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WUHE Technology Limited, developers of Scan World.

About this app

Seamlessly integrated with your phone, this all-in-one picture recognizer and AI-powered image search allows you to explore the world with curiosity and confidence. Scan World is a powerful mobile app that leverages AI-driven image recognition to quickly and accurately identify objects in just seconds! The process is straightforward: simply snap a photo of the object (like a coin) or upload one from your gallery, and ScanWorld will match it against an extensive database to provide relevant information. With Scan World, all it takes is a photo to unlock the details of the items around you. Download Scan World today and dive into the world of knowledge at your fingertips!