Contact GoMore Support
Company Name: GoMore ApS
About: GoMore is Europe’s leading car sharing platform. Find the perfect car for your
next trip, and if you already own one, rent it out and earn money when you're
not using it.
GoMore Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: support@gomore.dk
Verified email ✔✔
E-Mail: support@gomore.com
Website: 🌍 Visit GoMore Website
Privacy Policy: https://gomore.dk/privacy_policy
Developer: GoMore
3 Most reported problems 😔💔
Watch out for expensive fees a week later!
by Cnilove
If you’re wary about using this app like I was, just get this: you as a renter are very much at risk of getting slammed with fees by the vehicle owner - even a week after the rental. In my specific case, a 4 hour-long car rental ended up costing me $175 USD (or about 1800 SEK). I’ve never incurred fees from other companies, but I had a bad feeling about GoMore. After taking special care to return the car full of gas and back to its EXACT pick up parking spot, I hoped I had made it out unscathed. Nope! A full week later I was sent a Swish request from the owner for 1000 sek because of a parking ticket he received the day after I returned it. Yep, friends. YOU are responsible for the car 24 HOURS after you return the vehicle. Never mind the owner is the one who left it illegally parked for almost a week after I returned it. I was forced to pay the fee and threatened with a third party “taking it further” if I didn’t pay up. I really expected some degree of protection as a renter, but there was none. I’ve since deleted my account, since there are other companies offering the same service in our area and I just can’t afford to put myself in financial risk with GoMore.
Refused membership for no reason
by Mau- G.
I was refused membership and wasn’t allowed to use the app because I didn’t pass the validation process. I have no criminal record or traffic violations. When I inquired about what the issue was, they said “the details of the rejection are confidential as part of their privacy policy and specify standards.” Further attempts to get information were met with dismissive emails. Seems like a bad system when you can’t take any actionable steps to correct what may have been an issue when submitting personal documentation.
Scammers Alert / GoMore willDitch on you
by The Sclu
The App is full of scammers. So what happens is that a big chunk of the cars have no reviews, instead of gomore asking and verifying these scammers, they let them scam you, waste your money and time and then tell you they do not responsible. Worst company customer service with the best app
Idea. Far from a decent tech startup,
Have a Problem with GoMore - car sharing? Report Issue
Why should I report an Issue with GoMore - car sharing?
- Pulling issues faced by users like you is a good way to draw attention of GoMore - car sharing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GoMore - car sharing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoMore - car sharing.
