Contact Hallo AI AI Video Generator Support
Company Name: OpenfaceAI PTE. LTD.
About: Hailou AI: Fast and Intelligent Text-to-Video and Image-to-Video
Creation
Hailou AI is a powerful text-to-video and image-to-video app, similar
to Sora, Luma, and Kling. With Hailou AI, creating stunning AI-generated videos
is as simple as 1-2-3:
1.
Hallo AI AI Video Generator Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hailuo AI Website
Privacy Policy: https://sites.google.com/view/hailuoai-privacy
Developer: M-AI Studio
Privacy & Terms:
https://app.openfaceaisg.com/help/hailuo/PrivacyPolicy
8 Most reported problems 😔💔
Je ne comprends pas votre système d'abonnements !!! J'ai souscris l'abonnement minimum pour tester votre applicatif à 9,99 Euros/Mois, pensant bénéficier de 83 vidéos ... Je suis arrivé à 23 vidéos et apparemment je n'ai plus l'option pour générer d'autres vidéos ... Mon abonnement mensuel est arrivé à saturation ??? Donnez moi l'explication, je suis prêt à continuer mes abonnements, mais donnez moi l'explication !!! Merci de votre réponse ...
So, Im afraid to buy subscription, I have some trust issues with buying subscription with my credit card because my entire bank account could be empty the next day if i buy one with my credit card details. Is there any other way?
Dear /hailuoai, I want to cancel my subscription and want refund. I have had a lots of issues with the videos lately. I wrote many times in the prompt what kind of person I need, cut and paste too , but every time I got a different person so I had to delete, and I experienced several other issues too. At this time when I do not have any job, every penny is important for me but I was charged twice, one 9.99 and other 30 cents. Please refund me at this time when I am very upset. I will be grateful to you. I might come back some time, but allow me to be thankful at this time for your kindness and generosity.
I would like to cancel my Hailuoai video generator subscription
Dear HAILUOAI.VIDEO Support Team, I am reaching out to report an unauthorized transaction on my account. It appears that my card details were misused by a scammer to make a payment on your platform. I did not authorize this transaction and request an immediate refund. Transaction Details: Merchant: HAILUOAI.VIDEO Total Amount: $97.83 (including a $2.84 foreign transaction fee) Transaction Amount: $94.99 Transaction Date: February 28, 2025, at 5:45 PM Funded on: March 2, 2025 Card Ending: 9894 (Stephen Hans’ Card) Bank: Novo Checking Since this transaction was unauthorized, I kindly request a full refund. Additionally, please take the necessary steps to prevent fraudulent transactions on your platform. I appreciate your urgent attention to this matter and look forward to your confirmation of the refund. Best regards, Stephan Hans alhamdulillah786uk@redacted
Action Blocked
by DaveHarty
What was the action you say? Why, one of the featured effects of course! All attempts to use the decapitation effect are blocked by the app that features it. It also blocked turning a fire call box into cake. Why? Why have these effects and then block them with zero explanation? I feel like everything I want to do will just get blocked. I’m done.
Slowwww
by ScrabbleJunkie74
Waiting for an hour so far and I’m still in the “queue” for my picture to be edited. Also, got denied 2X because my pictures were flagged. But it’s just a regular picture. Nothing inappropriate or anything that would be in violation of the guidelines. Need a refund
I do not like it.
by Game Star Jaidyn
It took forever to load my idea after the estimated time already passed. You also only get one free idea before having to pay. Why would I pay if I never got to see it because it took forever to load anyway?
Have a Problem with Hallo AI : AI Video Generator? Report Issue
Why should I report an Issue with Hallo AI : AI Video Generator?
- Pulling issues faced by users like you is a good way to draw attention of Hallo AI : AI Video Generator to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hallo AI : AI Video Generator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hallo AI : AI Video Generator.
