Contact Fishdom Support
Company Name: Playrix
About: Never Fishdomed before? Then take a deep breath and dive into an underwater
world of match-3 fun!
Engage in challenging and fun match-3 gameplay with
unique twists as you decorate tanks to create cozy homes for your lovely fish.
Feed them, play with them, and watch them interact with each other.
Fishdom Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Playrix
Verified email
Contact e-Mail: fishdom@playrix.com
Verified email ✔✔
E-Mail: fishdom@playrix.com
Website: 🌍 Visit Fishdom Website
Privacy Policy: https://www.playrix.com/privacy/index.html
Developer: Playrix
Privacy & Terms:
22 Most reported problems 😔💔
You have exactly until monday morning oct 7 24 to give me access to everything in the Fishdom app on YouTube that you approve of those liars saying you can get free jewels, diamonds. Lives etc. with people saying it’s True when it’s not You are either getting paid by the liberal run YouTube who uses Brazilian paid influencers, and you are getting a cut. I will contact us navy JAG TO INVESTIGATE. you along with YouTube, who is already being watched. Send me the exact instructions, that work . I have screenshot them all with who is posting them all all all the links, so deleting them will do you know good. I have lots of people to notify and will file a class action lawsuit. I am a senior living on social security poverty rate so I get access to free lawyer help. You are depriving me and others with these lies, there are no ways you can get free stuff, reply by email.
Level 2678. Missing one coin.. even when everything is clear and blast all the pieces the coin didnt appear to finish off the game..
Apple Card did’nt work
I purchased a gold pass in October, but lost it when I uninstalled and reinstalled the game. By time they got it fixed I only had 2 days left and now the6 are refusing to give me any of my gold pass time back which was at least a week’s worth! If I don’t get my gold pass time back, I will be deleting the game because I’ve spent too much money for this to happen!
Hello I have been froze up for a week and a half. Tired everything you said to with no response. I have been playing for over 2 years and never have had this problem so if you could please help me , I'm trying not to get upset. But come on . So eather try to fix it or just delete me from the game so I don't keep trying. Thank you vesteen
Been contacting support but no response. Level 6736 is not producing 5 more bubbles despite a lot more moves remaining.
My store tab,in app settings and team or any tab except the level tab is not working....pls help
Can't finish Level 6736. Same Problem as by the other players... Since a week, Support doesn't answer
Impossibile to finish level 6736. It's a bug in the bubbles... Please vive me a reason tu play again😞😞😞😞
Stuck in level 6736 for a week now!!! I cannot finish it, because I’m missing 5 bubbles! Nobody gives me a reply, how do I contact Fishdom. today we start the team game, resolve the problem please.
Level6736 why must be minus 5 bubbles? Where is it?
Missing bubbles on 6891 level in possible to beat have spent several amount of money on this game it's frustrating it's definitely not fair we should something back to make up for our losses
Why ini level 6736 must minus 5 bubbles?please help me...thank you..
Bonjour Impossible de passer le niveau 6736… j’ai payé pour les bonus comportant les 8 vies mais je suis coincée et le problème est souvent cité Pouvez-vous m’aider Merci
Level 6736 as stated by other players… Always 5 bubbles that fail to appear regardless of remaining moves or clearing the entire board, impossible to beat!
Level 6736 cannot be finished becourse there are never enough bubbles to be found! I paid voor playing the extra bonus, so I lost my money! Please tell me how I can finisch this level!
Level 6736 can never be finished because there are always five bubbles remaining to finish the game and there are no bubbles to be found. I am stuck on this level because it is impossible to finish.
Live count goes consistently from 2 lives to 0 in 1 game, for the last few days.
I am having issues with charges being made to my account from Fishdom that I am not making. Although I do make purchases occasionally I was just charged for the Diamond Bank and Crab's Finds which I did not purchase. I have questioned the purcahse of these two items a few times before and was going to reach out then to report but seeing I had made other purchases around the same time thought maybe my suspicioin was wrong. I am hoping to hear back from someone soon about these charges or I will definitely be deleting the app from my phone.
Made it Impossible to Win without Spending Money
by Sufans
I loved playing this game…for about 5000 levels. One day I decided to spend $1.99 twice in a row to beat a challenging level somewhere in the 5000s. After that, it became impossible to win even some of the easier levels. They cut my number of moves down by about half of what others are getting. When I have asked them to look into why my moves were decreased, the customer service “representative” (Inessa) gives me the same canned response each time. Then she asks for examples…I have provided many examples. There are levels where it is not even possible to win with the number of moves given. Inessa said the reason I have less moves is because I am playing a newer version than others. I think the developer got greedy and just wants more money. I’m not giving it to them. I’m now up to the mid 7000 level but I have to save up explosives and gather diamonds for days and days to beat the levels because they lowered my number of moves. I used to win tournaments and there was strategy to winning a level. It was fun. Now, I have to wait until the game decides it wants me to win and then it creates tons of explosives so I win the level. I’m lucky if I win 5 levels a week! Enjoy while you can when you are first playing, but be aware that they will change the game on you and are looking for a money-grab.
Just Deleted
by Tiffer 🙄
After a year or so playing and on level 2024 I finally deleted this game. Enjoyed playing, didn’t spend money on it very often. Just got tired of the manipulative algorithm that would have you run out of moves or time with just one move to win. Also, annoyed when I still have a few moves but game won’t release the bubbles needed to finish level. So goodbye Fishdom, I won’t miss you and sure you won’t miss me. Also lowered my rating. The following is a previous review since I simply edited to say goodbye. Tiffer roll your eyes at this. Play this game as a way to unwind and mostly enjoy it. I spend some money on it from time to time but not much. A few times I’ve almost deleted it because the game at times seems designed to make you spend money which I get, so I’m patient and stay stuck on a level at times for a few days. Really irritates me when the board is completely cleared and you have a few moves left and need only one more bubble but the game won’t release a bubble, grrr. Those are the times I nearly deleted. I also despise the new reward system of vouchers for designer fish. Yuck, those fish are ugly and I’d rather have the old reward system back where you get power ups. Another ploy to get players to spend. I’m in the 1700s on levels so been playing awhile. Maybe not much longer though if changes keep being made to squeeze me for money.
Constant need to free up space on my iPhone made me delete this game.
by RojerByz
First of all, I must admit that this a fun little game, it’s quite addicting too, I used to play it all the time (well when the game allowed me too and that’s not about the limited lives count, I’ll explain below)
This game constantly pushes new downloadable content and asks you to free up space on your phone if you’re running low, that would’ve been okay if it happened once a while or gave the option to play now and download the content later but no, this happens every other day and you can’t play until you delete something from your phone to get more space and after a few times I no longer have stuff to delete which means I could no longer play the game so I had to delete it altogether....and what makes the insult worse is that technically you don’t have to download that “new” content, you can still play the game as is and I proved that by running a test; I freed some space on my iPhone and then I turned off the internet and opened the game, to my surprise the game didn’t tell me I needed a connection to download that content and the message to free up space disappeared of course which means technically I should be able to continue playing the game without having to free up space or download content....so obviously this is an artificial limit set by the devs of this game and it’s a sad one that got me to delete this otherwise fun game.
I won’t be playing this again until this issue is solved.
Have a Problem with Fishdom? Report Issue
Why should I report an Issue with Fishdom?
- Pulling issues faced by users like you is a good way to draw attention of Fishdom to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Fishdom customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fishdom.
