Contact Bonza Word Puzzle Support

by Nyla :D

I had the luxury of playing this game for YEARS, since I was in high school! (Almost ten years now) and I have had periods where I don’t play as much, but recently I’ve been playing before bed to help relieve some anxiety I’ve been feeling. I had never updated the game since I got it (I don’t like to update things unless it’s absolutely necessary) and then I was stuck on a puzzle and tried to do my usual “watch ad for free hint” but no matter what it would not play an ad and wouldn’t give me the hint. So I decided to update the app not knowing all of this ad stuff happened. I can’t play a SINGLE level without seeing an ad. All the levels are made available to you (before you had to earn them with coins) so the coins they are begging you to buy don’t even matter! Every time I open the app I’m bombarded with a pop up to buy things. It’s ridiculous! Obviously the game has no interest in being usable and only cares about money. So beyond disappointed. I’m thinking of deleting this game despite how much I’ve loved it over the years. Too many ads and the fact that every level is now available to me instead of having to earn it takes away the play value for me. Plus, if you don’t need coins to unlock levels, what do you need them for?? Scammers!! I’m so sad :(((

by IbuSaja

Update: After years of playing Bonza and Bonza Planet, I have thrown in the towel. Nothing but repetitive crowd sourced puzzles and blaring sound on ads. Even when I cut the sound in the app and mute the sound on my device it somehow breaks through. That is so disrespectful of users and a terrible marketing strategy. Despite having accumulated over 23,000 coins in Bonza and 22,000 coins in Bonza Planet I have deleted both apps.

*****
I have been playing Bonza and Bonza Planet since their inception and have bought every puzzle pack available. They used to be my favorite games. The original packs were fun and a great way to get the grey matter firing in the morning. The problem is that there have been no new puzzle packs for sale for years. The only puzzles available are the daily puzzles which are 100 percent crowd sourced, very limited in scope and extremely repetitive. It’s a constant litany of: colors, Australian animals, makes of cars, breakfast items etc. It’s rare to find something that is thought provoking or challenging. Really good word puzzles mature and grow. This one is dying from neglect. I am truly disappointed.

by Thefferon

The puzzle interface is new and addicting, and for the most part is done well. However I have two complaints. Once you get past the free levels this app charges you for each pack. A pack only gets you so far, and if you want to keep playing you will pay for it - a lot more than you expected, and a lot more than the puzzles are worth. The game feels too much like a greedy scam, and it's off-putting. My second complaint is a related one; namely that many of the puzzles are far too easy, and some are quite brief - my 4-year-old could have come up with them. In some cases they only contain three words. Especially I f I am paying for a puzzle pack, I don't want to get garbage in exchange.

The game is medium-fun, but it should have been sold at $1.99 - for all the content. I am disillusioned and disappointed in the New York Times for this.