Contact FREE2GO Support
Company Name: NOVA TELECOMMUNICATIONS & MEDIA SINGLE MEMBER S.A.
About: Check in real time your account balance quickly and easily. No time to waste!
Check all the latest offers, buy app exclusive bundles, talk to all & sms to all
bundles and if you run out of credits? No problem! Recharge your account at once
with just one tap!
Don’t wait, start enjoying the new features:
* Check your
account remaining credits, MΒ, Minutes and SMS at any time
* Top Up your
airtime.
FREE2GO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit FREE2GO Website
Privacy Policy: https://nova.gr/politikes-oroi/politiki-prostasias-prosopikon-dedomenon
Developer: NOVA TELECOMMUNICATIONS & MEDIA SINGLE MEMBER S.A.
3 Most reported problems 😔💔
very difficult
by AmaliaS13
I am in Greece. I am American and to have to get all of these messages in Greek is very frustrating. I prefer to have them in English so I can understand and I can try to make purchases correctly.
No English support
by Fulltone78
All the screenshot advertisements in the App Store show the app in the English language. When you download the app, it is all in the Greek language and there is no English language option. Considering that a large chunk of Wind's mobile wifi customers are non-Greeks on holiday, it is a poor oversight to not have an English language option. All the more infuriating when the app is advertised in English.
No English Button
by SpaceStrip
I don't understand why there is not an English swap button. I am on vacation and cannot use this app because it is mostly in Greek with a few English words here and there, but not enough to get by. If someone can correct me, I would appreciate it, but otherwise I must rely on the web site instead of this app.
Have a Problem with FREE2GO? Report Issue
Why should I report an Issue with FREE2GO?
- Pulling issues faced by users like you is a good way to draw attention of FREE2GO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FREE2GO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FREE2GO.
